chartlet 0.22.0

Compile structured data into deterministic, accessible static charts
Documentation 
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{
  "schemaVersion": 1,
  "type": "journey",
  "title": "Service blueprint of a support request",
  "source": "Illustrative blueprint of a software subscription's support",
  "width": 960,
  "height": 640,
  "mobile": {
    "width": 380,
    "height": 1300
  },
  "journey": {
    "display": "blueprint",
    "stages": [
      {
        "label": "Ask",
        "action": "Opens a chat and describes the problem",
        "touchpoint": "Chat widget",
        "sentiment": -1,
        "frontstage": "Greets the customer and asks for the account",
        "backstage": "Routes the chat by product and language",
        "support": "Chat platform, customer database"
      },
      {
        "label": "Solve",
        "action": "Follows the steps",
        "touchpoint": "Chat, email",
        "sentiment": 1,
        "frontstage": "Sends the steps and checks that they worked",
        "backstage": "Files a bug when the cause is the product",
        "support": "Knowledge base, issue tracker"
      },
      {
        "label": "Close",
        "action": "Rates the conversation",
        "touchpoint": "Email survey",
        "sentiment": 2,
        "frontstage": "Thanks the customer and closes the chat",
        "backstage": "Tags the conversation, updates the article",
        "support": "Survey tool, knowledge base"
      }
    ]
  }
}