#[non_exhaustive]pub struct CaseClassification {
pub id: String,
pub display_name: String,
/* private fields */
}Expand description
A Case Classification represents the topic that a case is about. It’s very important to use accurate classifications, because they’re used to route your cases to specialists who can help you.
A classification always has an ID that is its unique identifier. A valid ID is required when creating a case.
Fields (Non-exhaustive)§
This struct is marked as non-exhaustive
Struct { .. } syntax; cannot be matched against without a wildcard ..; and struct update syntax will not work.id: StringThe unique ID for a classification. Must be specified for case creation.
To retrieve valid classification IDs for case creation, use
caseClassifications.search.
Classification IDs returned by caseClassifications.search are guaranteed
to be valid for at least 6 months. If a given classification is
deactiveated, it will immediately stop being returned. After 6 months,
case.create requests using the classification ID will fail.
display_name: StringA display name for the classification.
The display name is not static and can change. To uniquely and consistently
identify classifications, use the CaseClassification.id field.
Implementations§
Trait Implementations§
Source§impl Clone for CaseClassification
impl Clone for CaseClassification
Source§fn clone(&self) -> CaseClassification
fn clone(&self) -> CaseClassification
1.0.0 · Source§fn clone_from(&mut self, source: &Self)
fn clone_from(&mut self, source: &Self)
source. Read more