Expand description
The messages and enums that are part of this client library.
Modules§
- case
- Defines additional types related to Case.
- escalation
- Defines additional types related to Escalation.
Structs§
- Actor
- An Actor represents an entity that performed an action. For example, an actor could be a user who posted a comment on a support case, a user who uploaded an attachment, or a service account that created a support case.
- Attachment
- An Attachment contains metadata about a file that was uploaded to a
case - it is NOT a file itself. That being said, the name of an Attachment
object can be used to download its accompanying file through the
media.downloadendpoint. - Case
- A Case is an object that contains the details of a support case. It contains fields for the time it was created, its priority, its classification, and more. Cases can also have comments and attachments that get added over time.
- Case
Classification - A Case Classification represents the topic that a case is about. It’s very important to use accurate classifications, because they’re used to route your cases to specialists who can help you.
- Close
Case Request - The request message for the CloseCase endpoint.
- Comment
- A comment associated with a support case.
- Create
Case Request - The request message for the CreateCase endpoint.
- Create
Comment Request - The request message for the CreateComment endpoint.
- Escalate
Case Request - The request message for the EscalateCase endpoint.
- Escalation
- An escalation of a support case.
- GetCase
Request - The request message for the GetCase endpoint.
- List
Attachments Request - The request message for the ListAttachments endpoint.
- List
Attachments Response - The response message for the ListAttachments endpoint.
- List
Cases Request - The request message for the ListCases endpoint.
- List
Cases Response - The response message for the ListCases endpoint.
- List
Comments Request - The request message for the ListComments endpoint.
- List
Comments Response - The response message for the ListComments endpoint.
- Search
Case Classifications Request - The request message for the SearchCaseClassifications endpoint.
- Search
Case Classifications Response - The response message for SearchCaseClassifications endpoint.
- Search
Cases Request - The request message for the SearchCases endpoint.
- Search
Cases Response - The response message for the SearchCases endpoint.
- Update
Case Request - The request message for the UpdateCase endpoint