Struct AgentInfoBuilder

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#[non_exhaustive]
pub struct AgentInfoBuilder { /* private fields */ }
Expand description

A builder for AgentInfo.

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impl AgentInfoBuilder

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pub fn id(self, input: impl Into<String>) -> Self

The identifier of the agent who accepted the contact.

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pub fn set_id(self, input: Option<String>) -> Self

The identifier of the agent who accepted the contact.

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pub fn get_id(&self) -> &Option<String>

The identifier of the agent who accepted the contact.

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pub fn connected_to_agent_timestamp(self, input: DateTime) -> Self

The timestamp when the contact was connected to the agent.

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pub fn set_connected_to_agent_timestamp(self, input: Option<DateTime>) -> Self

The timestamp when the contact was connected to the agent.

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pub fn get_connected_to_agent_timestamp(&self) -> &Option<DateTime>

The timestamp when the contact was connected to the agent.

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pub fn agent_pause_duration_in_seconds(self, input: i32) -> Self

Agent pause duration for a contact in seconds.

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pub fn set_agent_pause_duration_in_seconds(self, input: Option<i32>) -> Self

Agent pause duration for a contact in seconds.

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pub fn get_agent_pause_duration_in_seconds(&self) -> &Option<i32>

Agent pause duration for a contact in seconds.

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pub fn hierarchy_groups(self, input: HierarchyGroups) -> Self

The agent hierarchy groups for the agent.

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pub fn set_hierarchy_groups(self, input: Option<HierarchyGroups>) -> Self

The agent hierarchy groups for the agent.

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pub fn get_hierarchy_groups(&self) -> &Option<HierarchyGroups>

The agent hierarchy groups for the agent.

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pub fn device_info(self, input: DeviceInfo) -> Self

Information regarding Agent’s device.

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pub fn set_device_info(self, input: Option<DeviceInfo>) -> Self

Information regarding Agent’s device.

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pub fn get_device_info(&self) -> &Option<DeviceInfo>

Information regarding Agent’s device.

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pub fn capabilities(self, input: ParticipantCapabilities) -> Self

The configuration for the allowed video and screen sharing capabilities for participants present over the call. For more information, see Set up in-app, web, video calling, and screen sharing capabilities in the Amazon Connect Administrator Guide.

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pub fn set_capabilities(self, input: Option<ParticipantCapabilities>) -> Self

The configuration for the allowed video and screen sharing capabilities for participants present over the call. For more information, see Set up in-app, web, video calling, and screen sharing capabilities in the Amazon Connect Administrator Guide.

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pub fn get_capabilities(&self) -> &Option<ParticipantCapabilities>

The configuration for the allowed video and screen sharing capabilities for participants present over the call. For more information, see Set up in-app, web, video calling, and screen sharing capabilities in the Amazon Connect Administrator Guide.

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pub fn after_contact_work_duration(self, input: i32) -> Self

The difference in time, in whole seconds, between AfterContactWorkStartTimestamp and AfterContactWorkEndTimestamp.

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pub fn set_after_contact_work_duration(self, input: Option<i32>) -> Self

The difference in time, in whole seconds, between AfterContactWorkStartTimestamp and AfterContactWorkEndTimestamp.

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pub fn get_after_contact_work_duration(&self) -> &Option<i32>

The difference in time, in whole seconds, between AfterContactWorkStartTimestamp and AfterContactWorkEndTimestamp.

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pub fn after_contact_work_start_timestamp(self, input: DateTime) -> Self

The date and time when the agent started doing After Contact Work for the contact, in UTC time.

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pub fn set_after_contact_work_start_timestamp( self, input: Option<DateTime>, ) -> Self

The date and time when the agent started doing After Contact Work for the contact, in UTC time.

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pub fn get_after_contact_work_start_timestamp(&self) -> &Option<DateTime>

The date and time when the agent started doing After Contact Work for the contact, in UTC time.

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pub fn after_contact_work_end_timestamp(self, input: DateTime) -> Self

The date and time when the agent ended After Contact Work for the contact, in UTC time. In cases when agent finishes doing AfterContactWork for chat contacts and switches their activity status to offline or equivalent without clearing the contact in CCP, discrepancies may be noticed for AfterContactWorkEndTimestamp.

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pub fn set_after_contact_work_end_timestamp( self, input: Option<DateTime>, ) -> Self

The date and time when the agent ended After Contact Work for the contact, in UTC time. In cases when agent finishes doing AfterContactWork for chat contacts and switches their activity status to offline or equivalent without clearing the contact in CCP, discrepancies may be noticed for AfterContactWorkEndTimestamp.

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pub fn get_after_contact_work_end_timestamp(&self) -> &Option<DateTime>

The date and time when the agent ended After Contact Work for the contact, in UTC time. In cases when agent finishes doing AfterContactWork for chat contacts and switches their activity status to offline or equivalent without clearing the contact in CCP, discrepancies may be noticed for AfterContactWorkEndTimestamp.

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pub fn agent_initiated_hold_duration(self, input: i32) -> Self

The total hold duration in seconds initiated by the agent.

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pub fn set_agent_initiated_hold_duration(self, input: Option<i32>) -> Self

The total hold duration in seconds initiated by the agent.

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pub fn get_agent_initiated_hold_duration(&self) -> &Option<i32>

The total hold duration in seconds initiated by the agent.

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pub fn state_transitions(self, input: StateTransition) -> Self

Appends an item to state_transitions.

To override the contents of this collection use set_state_transitions.

List of StateTransition for a supervisor.

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pub fn set_state_transitions(self, input: Option<Vec<StateTransition>>) -> Self

List of StateTransition for a supervisor.

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pub fn get_state_transitions(&self) -> &Option<Vec<StateTransition>>

List of StateTransition for a supervisor.

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pub fn build(self) -> AgentInfo

Consumes the builder and constructs a AgentInfo.

Trait Implementations§

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impl Clone for AgentInfoBuilder

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fn clone(&self) -> AgentInfoBuilder

Returns a duplicate of the value. Read more
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const fn clone_from(&mut self, source: &Self)

Performs copy-assignment from source. Read more
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impl Debug for AgentInfoBuilder

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fn fmt(&self, f: &mut Formatter<'_>) -> Result

Formats the value using the given formatter. Read more
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impl Default for AgentInfoBuilder

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fn default() -> AgentInfoBuilder

Returns the “default value” for a type. Read more
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impl PartialEq for AgentInfoBuilder

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fn eq(&self, other: &AgentInfoBuilder) -> bool

Tests for self and other values to be equal, and is used by ==.
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const fn ne(&self, other: &Rhs) -> bool

Tests for !=. The default implementation is almost always sufficient, and should not be overridden without very good reason.
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impl StructuralPartialEq for AgentInfoBuilder

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