Struct TicketState 

pub struct TicketState {
    pub id: u64,
    pub name: Option<String>,
    pub state_type_id: Option<u64>,
    pub ignore_escalation: Option<bool>,
    pub default_create: Option<bool>,
    pub default_follow_up: Option<bool>,
    pub active: Option<bool>,
    pub note: Option<String>,
}

A configurable ticket state.

Fields

id: u64

Numeric state ID.

name: Option<String>

Display name (new, open, closed, …).

state_type_id: Option<u64>

ID of the underlying state type.

ignore_escalation: Option<bool>

Whether tickets in this state ignore escalation timers.

default_create: Option<bool>

Whether this is the default state on ticket creation.

default_follow_up: Option<bool>

Whether this is the default state on customer follow-up.

active: Option<bool>

Whether the state is active.

note: Option<String>

Free-form note.

Trait Implementations

impl Clone for TicketState

fn clone(&self) -> TicketState

Returns a duplicate of the value.

fn clone_from(&mut self, source: &Self)

Performs copy-assignment from source.

impl Debug for TicketState

fn fmt(&self, f: &mut Formatter<'_>) -> Result

Formats the value using the given formatter.

impl<'de> Deserialize<'de> for TicketState

fn deserialize<__D>(__deserializer: __D) -> Result<Self, __D::Error>

where __D: Deserializer<'de>,

Deserialize this value from the given Serde deserializer.

impl Serialize for TicketState

fn serialize<__S>(&self, __serializer: __S) -> Result<__S::Ok, __S::Error>

where __S: Serializer,

Serialize this value into the given Serde serializer.