Struct TicketSearchBuilder 

pub struct TicketSearchBuilder<'a> { /* private fields */ }

Builder for searching tickets.

All filter methods are optional. Default limit is 100 results.

Implementations

impl<'a> TicketSearchBuilder<'a>

pub fn status(self, status: &str) -> Self

Filter by ticket status.

pub fn filter(self, filter: &TicketStatus) -> Self

Filter by ticket status using the TicketStatus enum.

pub fn open(self) -> Self

Filter by open tickets.

pub fn closed(self) -> Self

Filter by closed tickets.

pub fn created_after(self, time: DateTime<Local>) -> Self

Filter tickets created after a given time.

pub fn updated_after(self, time: DateTime<Local>) -> Self

Filter tickets last updated after a given time.

pub fn subject_contains(self, value: &str) -> Self

Filter by subject containing a value.

pub fn field_contains(self, field: &str, value: impl Into<Value>) -> Self

Filter by a custom field containing a value.

pub fn field_equals(self, field: &str, value: impl Into<Value>) -> Self

Filter by a custom field matching exactly.

pub fn limit(self, count: u32) -> Self

Set maximum number of results. Default: 100.

pub fn criteria(self, criteria: Criteria) -> Self

Add a raw Criteria for complex queries.

pub async fn fetch(self) -> Result<Vec<DetailedTicket>, Error>

Execute the search and return results.

pub async fn first(self) -> Result<Option<DetailedTicket>, Error>

Execute the search and return the first result.