Struct TicketClient 

pub struct TicketClient<'a> { /* private fields */ }

Client for single ticket operations (get, close, assign, notes, merge).

Implementations

impl<'a> TicketClient<'a>

pub async fn get(self) -> Result<DetailedTicket, Error>

Get full ticket details.

pub async fn close(self, comment: &str) -> Result<(), Error>

Close the ticket with a comment.

pub async fn assign(self, technician: &str) -> Result<(), Error>

Assign the ticket to a technician.

pub async fn add_note(self, description: &str) -> Result<Note, Error>

Add a note to the ticket with default settings.

pub fn note(self) -> NoteBuilder<'a>

Start building a note with custom settings.

pub async fn merge(self, ticket_ids: &[u64]) -> Result<(), Error>

Merge other tickets into this one.

pub async fn edit(self, data: &EditTicketData) -> Result<(), Error>

Edit ticket fields.

pub async fn close_with_note(self, comment: &str) -> Result<(), Error>

Close ticket with a note.