Struct Ticket 

#[non_exhaustive]
pub struct Ticket {
    pub src_url: Option<String>,
    pub status: Option<String>,
    pub status_details: Option<Vec<String>>,
    pub status_id: Option<i64>,
    pub title: Option<String>,
    pub type: Option<String>,
    pub type_id: Option<i64>,
    pub uid: Option<String>,
}

Ticket

The Ticket object represents ticket in the customer’s IT Service Management (ITSM) systems like ServiceNow, Jira, etc.

[] Category: | Name: ticket

Constraints:

• at_least_one: [src_url,uid]

Fields (Non-exhaustive)

Non-exhaustive structs could have additional fields added in future. Therefore, non-exhaustive structs cannot be constructed in external crates using the traditional Struct { .. } syntax; cannot be matched against without a wildcard ..; and struct update syntax will not work.

src_url: Option<String>

Source URL

The url of a ticket in the ticket system.

recommended

status: Option<String>

Ticket Status

The status of the ticket normalized to the caption of the status_id value. In the case of 99, this value should as defined by the source.

optional

status_details: Option<Vec<String>>

Status Details

A list of contextual descriptions of the status, status_id values.

optional

status_id: Option<i64>

Ticket Status ID

The normalized identifier for the ticket status.

optional

title: Option<String>

Title

The title of the ticket.

optional

type: Option<String>

Ticket Type

The linked ticket type determines whether the ticket is internal or in an external ticketing system.

optional

type_id: Option<i64>

Ticket Type ID

The normalized identifier for the ticket type.

optional

uid: Option<String>

Unique ID

Unique identifier of the ticket.

recommended

Trait Implementations

impl Clone for Ticket

fn clone(&self) -> Ticket

Returns a duplicate of the value.

fn clone_from(&mut self, source: &Self)

Performs copy-assignment from source.

impl Debug for Ticket

fn fmt(&self, f: &mut Formatter<'_>) -> Result

Formats the value using the given formatter.

impl Default for Ticket

fn default() -> Ticket

Returns the “default value” for a type.

impl<'de> Deserialize<'de> for Ticket

where Ticket: Default,

fn deserialize<__D>(__deserializer: __D) -> Result<Self, __D::Error>

where __D: Deserializer<'de>,

Deserialize this value from the given Serde deserializer.

impl PartialEq for Ticket

fn eq(&self, other: &Ticket) -> bool

Tests for self and other values to be equal, and is used by ==.

fn ne(&self, other: &Rhs) -> bool

Tests for !=. The default implementation is almost always sufficient, and should not be overridden without very good reason.

impl Serialize for Ticket

fn serialize<__S>(&self, __serializer: __S) -> Result<__S::Ok, __S::Error>

where __S: Serializer,

Serialize this value into the given Serde serializer.

impl StructuralPartialEq for Ticket