Struct HelpTicketIntake 

pub struct HelpTicketIntake {
    pub description: Option<String>,
    pub email: Option<String>,
    pub priority: Option<String>,
    pub subject: Option<String>,
}

Fields

description: Option<String>

Description is the customer’s message. Optional; it becomes the ticket’s description AND the opening entry of its conversation thread. Clipped at 16 KiB.

email: Option<String>

Email is how the support team replies. Required; clipped at 320 characters (the RFC 5321 maximum). It is recorded as the ticket’s customer, and it is not verified.

priority: Option<String>

Priority is Low, Medium, High or Urgent, case-insensitively. Anything else — including omitting it — is recorded as Medium rather than refused.

subject: Option<String>

Subject is the one-line summary of the problem. Required; longer than 300 characters is clipped rather than refused.

Implementations

impl HelpTicketIntake

pub fn new() -> HelpTicketIntake

Trait Implementations

impl Clone for HelpTicketIntake

fn clone(&self) -> HelpTicketIntake

Returns a duplicate of the value.

fn clone_from(&mut self, source: &Self)

Performs copy-assignment from source.

impl Debug for HelpTicketIntake

fn fmt(&self, f: &mut Formatter<'_>) -> Result

Formats the value using the given formatter.

impl Default for HelpTicketIntake

fn default() -> HelpTicketIntake

Returns the “default value” for a type.

impl<'de> Deserialize<'de> for HelpTicketIntake

fn deserialize<__D>(__deserializer: __D) -> Result<Self, __D::Error>

where __D: Deserializer<'de>,

Deserialize this value from the given Serde deserializer.

impl PartialEq for HelpTicketIntake

fn eq(&self, other: &HelpTicketIntake) -> bool

Equality operator ==.

fn ne(&self, other: &Rhs) -> bool

Inequality operator !=.

impl Serialize for HelpTicketIntake

fn serialize<__S>(&self, __serializer: __S) -> Result<__S::Ok, __S::Error>

where __S: Serializer,

Serialize this value into the given Serde serializer.

impl StructuralPartialEq for HelpTicketIntake