Struct CaseClassification

pub struct CaseClassification {
    pub display_name: Option<String>,
    pub id: Option<String>,
    pub product: Option<Product>,
}

A Case Classification represents the topic that a case is about. It’s very important to use accurate classifications, because they’re used to route your cases to specialists who can help you. A classification always has an ID that is its unique identifier. A valid ID is required when creating a case.

Activities

This type is used in activities, which are methods you may call on this type or where this type is involved in. The list links the activity name, along with information about where it is used (one of request and response).

• search case classifications (none)

Fields

display_name: Option<String>

A display name for the classification. The display name is not static and can change. To uniquely and consistently identify classifications, use the CaseClassification.id field.

id: Option<String>

The unique ID for a classification. Must be specified for case creation. To retrieve valid classification IDs for case creation, use caseClassifications.search. Classification IDs returned by caseClassifications.search are guaranteed to be valid for at least 6 months. If a given classification is deactiveated, it will immediately stop being returned. After 6 months, case.create requests using the classification ID will fail.

product: Option<Product>

The full product the classification corresponds to.

Trait Implementations

impl Clone for CaseClassification

fn clone(&self) -> CaseClassification

Returns a copy of the value.

fn clone_from(&mut self, source: &Self)

Performs copy-assignment from source.

impl Debug for CaseClassification

fn fmt(&self, f: &mut Formatter<'_>) -> Result

Formats the value using the given formatter.

impl Default for CaseClassification

fn default() -> CaseClassification

Returns the “default value” for a type.

impl<'de> Deserialize<'de> for CaseClassification

fn deserialize<__D>(__deserializer: __D) -> Result<Self, __D::Error>

where __D: Deserializer<'de>,

Deserialize this value from the given Serde deserializer.

impl Serialize for CaseClassification

fn serialize<__S>(&self, __serializer: __S) -> Result<__S::Ok, __S::Error>

where __S: Serializer,

Serialize this value into the given Serde serializer.

impl Resource for CaseClassification