A Case Classification represents the topic that a case is about. It’s very
important to use accurate classifications, because they’re
used to route your cases to specialists who can help you.
A classification always has an ID that is its unique identifier.
A valid ID is required when creating a case.
Non-exhaustive structs could have additional fields added in future. Therefore, non-exhaustive structs cannot be constructed in external crates using the traditional Struct { .. } syntax; cannot be matched against without a wildcard ..; and struct update syntax will not work.
The unique ID for a classification. Must be specified for case creation.
To retrieve valid classification IDs for case creation, use
caseClassifications.search.
Classification IDs returned by caseClassifications.search are guaranteed
to be valid for at least 6 months. If a given classification is
deactiveated, it will immediately stop being returned. After 6 months,
case.create requests using the classification ID will fail.