Struct CustomerEngagement 

pub struct CustomerEngagement {
    pub total_orders: u32,
    pub orders_last_12_months: u32,
    pub lifetime_revenue: Decimal,
    pub revenue_last_12_months: Decimal,
    pub average_order_value: Decimal,
    pub days_since_last_order: u32,
    pub last_order_date: Option<NaiveDate>,
    pub first_order_date: Option<NaiveDate>,
    pub products_purchased: u32,
    pub support_tickets: u32,
    pub nps_score: Option<i8>,
}

Customer engagement metrics.

Fields

total_orders: u32

Total orders placed

orders_last_12_months: u32

Orders in the last 12 months

lifetime_revenue: Decimal

Total revenue (lifetime)

revenue_last_12_months: Decimal

Revenue in the last 12 months

average_order_value: Decimal

Average order value

days_since_last_order: u32

Days since last order

last_order_date: Option<NaiveDate>

Last order date

first_order_date: Option<NaiveDate>

First order date

products_purchased: u32

Number of products purchased

support_tickets: u32

Support tickets created

nps_score: Option<i8>

Net promoter score (if available)

Implementations

impl CustomerEngagement

pub fn record_order( &mut self, amount: Decimal, order_date: NaiveDate, product_count: u32, )

Record an order.

pub fn update_days_since_last_order(&mut self, current_date: NaiveDate)

Update days since last order (call periodically).

pub fn health_score(&self) -> f64

Calculate customer health score (0.0 to 1.0).

Trait Implementations

impl Clone for CustomerEngagement

fn clone(&self) -> CustomerEngagement

Returns a duplicate of the value.

fn clone_from(&mut self, source: &Self)

Performs copy-assignment from source.

impl Debug for CustomerEngagement

fn fmt(&self, f: &mut Formatter<'_>) -> Result

Formats the value using the given formatter.

impl Default for CustomerEngagement

fn default() -> Self

Returns the “default value” for a type.

impl<'de> Deserialize<'de> for CustomerEngagement

fn deserialize<__D>(__deserializer: __D) -> Result<Self, __D::Error>

where __D: Deserializer<'de>,

Deserialize this value from the given Serde deserializer.

impl Serialize for CustomerEngagement

fn serialize<__S>(&self, __serializer: __S) -> Result<__S::Ok, __S::Error>

where __S: Serializer,

Serialize this value into the given Serde serializer.