pub enum Reset {
    Manual,
    Software,
    Hardware,
    Power,
    PowerLong,
    Other(String),
}Expand description
Kind of reset to perform.
Variants§
Manual
Request a manual power cycle, by Hetzner staff.
The manual power cycle (cold reset) option will generate an email that will be sent directly to Hetzner’s data center. One of Hetzner’s technicians will then disconnect the server from the power supply, reconnect it, and thereby restart the system. The technician will send you an email once they have restarted the system and it is reachable again. If you cannot reach the server after the power cycle, the technician will connect a remote console to your server and send you the login details.
The manual power cycle can be reasonable as part of a trouble-shooting process; however, it is a more drastic option. We advise you to consider the following aspects before using it:
- Have you tried other, less drastic reset options? Or have you considered ordering a remote console (Support; Product; Remote Console)?
 - If your server has an IPMI (e.g. iDRAC with Dell servers), you can use it to inspect the screen output of the server and conduct a restart.
 
Warning: Hetzner’s technicians will not inspect the state of the server before the power cycle. If you would like us to provide you with information on the state of the system or to process your request in a specific way, please open a suitable support request in the support section (e.g. Support; Product; Technical; Server is unstable) and let us know how we can help you.
Software
Send CTRL+ALT+DEL to the server.
With Linux/Unix systems, this triggers a clean reboot in the standard configuration and should therefore be tried first. Sending a Ctrl+Alt+Del has no effect in Windows systems.
Hardware
Execute an automatic hardware reset
What happens in the background here is exactly the same as when you press the reset button on your home PC.
Power
Press power button of server.
If the server is powered down, it can be turned back on with this function. If the server is still running, it will receive an ACPI signal to shut down. Hetzner’s servers and standard images are configured so that this process triggers a regular operating system shutdown. What happens is actually exactly the same as what happens when you press the power button on your home computer.
PowerLong
Long press of the server’s power button.
This option forces the server to immediately shut off. It should only be used in cases where the system is unresponsive to a graceful shut-down.
Other(String)
Undocumented reset method.