cal-core 0.2.158

Callable core lib
Documentation 
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167

// File: cal-core/src/agent/status.rs

use serde::{Deserialize, Serialize};

#[derive(Debug, Clone, Serialize, Deserialize)]
pub struct AgentStatus {
    pub user_id: String,
    pub account_id: String,
    pub agent_name: String,
    pub agent_status: String,
    pub registration: Option<UserRegistration>,
    pub user_call_status: Option<UserCallStatus>,
}

#[derive(Debug, Clone, Serialize, Deserialize)]
pub struct UserRegistration {
    pub registered: bool,
    pub registration_time: Option<i64>,
    pub sip_uri: Option<String>,
}

#[derive(Debug, Clone, Serialize, Deserialize)]
pub struct UserCallStatus {
    pub status: String,
    pub state: Option<SipSessionState>,
    pub start_time: Option<i64>,
    pub answer_time: Option<i64>,
    pub remote_party: Option<String>,
    pub call_sid: Option<String>,
    pub direction: Option<String>,
}

#[derive(Debug, Clone, Serialize, Deserialize)]
pub struct SipSessionState {
    pub state: String,
    pub end_state: Option<EndState>,
}

#[derive(Debug, Clone, Serialize, Deserialize)]
pub struct EndState {
    pub status: String,
    pub cause: Option<String>,
}

impl AgentStatus {

    pub fn is_registered(&self) -> bool {
        self.registration
            .as_ref()
            .map(|r| r.registered)
            .unwrap_or(false)
    }

    pub fn get_agent_name(&self) -> &str {
        self.agent_name.as_str()
    }

    pub fn get_user_presence(&self) -> &str {
        &self.agent_status.as_str()
    }

    pub fn is_available(&self) -> bool {
        self.get_user_presence() == "available"
    }

    pub fn get_call_presence(&self) -> String {
        self.user_call_status
            .as_ref()
            .and_then(|status| {
                if status.status != "ended" {
                    Some(status.status.clone())
                } else {
                    None
                }
            })
            .unwrap_or_else(|| self.get_user_presence().to_string())
    }

    pub fn get_user_presence_title(&self) -> String {
        let presence = self.get_user_presence();
        if let Some(first_char) = presence.chars().next() {
            first_char.to_uppercase().collect::<String>() + &presence[1..]
        } else {
            presence.to_string()
        }
    }

    pub fn is_active(&self) -> bool {
        self.user_call_status
            .as_ref()
            .map(|status| status.is_active())
            .unwrap_or(false)
    }

    pub fn is_not_active(&self) -> bool {
        !self.is_active()
    }

    pub fn get_start_time(&self) -> i64 {
        self.user_call_status
            .as_ref()
            .and_then(|status| status.start_time)
            .unwrap_or_else(|| chrono::Utc::now().timestamp_millis())
    }

    pub fn get_answer_time(&self) -> i64 {
        self.user_call_status
            .as_ref()
            .and_then(|status| status.answer_time)
            .unwrap_or_else(|| chrono::Utc::now().timestamp_millis())
    }

    pub fn get_remote_party(&self) -> Option<&str> {
        self.user_call_status
            .as_ref()
            .and_then(|status| status.remote_party.as_deref())
    }

    pub fn get_failed_reason(&self) -> Option<String> {
        self.user_call_status
            .as_ref()
            .and_then(|status| status.state.as_ref())
            .and_then(|state| state.end_state.as_ref())
            .and_then(|end_state| end_state.cause.clone())
    }

    pub fn get_failed(&self) -> bool {
        self.user_call_status
            .as_ref()
            .and_then(|status| status.state.as_ref())
            .and_then(|state| state.end_state.as_ref())
            .map(|end_state| end_state.status == "failed")
            .unwrap_or(false)
    }
}

impl UserRegistration {
    pub fn is_registered(&self) -> bool {
        self.registered
    }
}

impl UserCallStatus {
    pub fn is_active(&self) -> bool {
        matches!(self.status.as_str(), "active" | "ringing" | "in-progress" | "connected")
    }
}

// Keep the simple update structures
#[derive(Debug, Clone, Serialize, Deserialize)]
pub struct AgentStatusUpdate {
    pub agent_id: String,
    pub new_status: AgentStatusType,
    pub reason: Option<String>,
}

#[derive(Debug, Clone, Serialize, Deserialize)]
pub enum AgentStatusType {
    Available,
    Busy,
    Away,
    Offline,
    Break,
    Lunch,
    Training,
    Meeting,
}