use chrono::{DateTime, Utc};
use serde::{Deserialize, Serialize};
use sqlx::FromRow;
use uuid::Uuid;
use super::IssuePriority;
use super::IssueStatus;
use super::AgreementStatus;
use super::AuditMetadata;
#[derive(Debug, Clone, Copy, PartialEq, Eq, Hash, Serialize, Deserialize)]
#[serde(transparent)]
pub struct IssueId(pub Uuid);
impl IssueId {
pub fn new(id: Uuid) -> Self { Self(id) }
pub fn generate() -> Self { Self(Uuid::new_v4()) }
pub fn into_inner(self) -> Uuid { self.0 }
}
impl std::fmt::Display for IssueId {
fn fmt(&self, f: &mut std::fmt::Formatter<'_>) -> std::fmt::Result {
write!(f, "{}", self.0)
}
}
impl std::str::FromStr for IssueId {
type Err = uuid::Error;
fn from_str(s: &str) -> Result<Self, Self::Err> {
Ok(Self(Uuid::parse_str(s)?))
}
}
impl From<Uuid> for IssueId {
fn from(id: Uuid) -> Self { Self(id) }
}
impl From<IssueId> for Uuid {
fn from(id: IssueId) -> Self { id.0 }
}
impl AsRef<Uuid> for IssueId {
fn as_ref(&self) -> &Uuid { &self.0 }
}
impl std::ops::Deref for IssueId {
type Target = Uuid;
fn deref(&self) -> &Self::Target { &self.0 }
}
#[derive(Debug, Clone, Serialize, Deserialize, FromRow)]
pub struct Issue {
pub id: Uuid,
pub customer_id: Option<Uuid>,
pub subject: String,
pub description: Option<String>,
pub priority: IssuePriority,
pub sla_id: Option<Uuid>,
pub status: IssueStatus,
pub agreement_status: AgreementStatus,
pub opened_at: DateTime<Utc>,
pub response_by: Option<DateTime<Utc>>,
pub resolution_by: Option<DateTime<Utc>>,
pub first_responded_at: Option<DateTime<Utc>>,
pub response_breached: bool,
pub resolved_at: Option<DateTime<Utc>>,
pub paused_at: Option<DateTime<Utc>>,
pub total_paused_mins: i32,
pub escalated_project_id: Option<Uuid>,
#[serde(default)]
#[sqlx(json)]
pub metadata: AuditMetadata,
}
impl Issue {
pub fn builder() -> IssueBuilder {
<IssueBuilder as Default>::default()
}
pub fn new(subject: String, priority: IssuePriority, status: IssueStatus, agreement_status: AgreementStatus, opened_at: DateTime<Utc>, response_breached: bool, total_paused_mins: i32) -> Self {
Self {
id: Uuid::new_v4(),
customer_id: None,
subject,
description: None,
priority,
sla_id: None,
status,
agreement_status,
opened_at,
response_by: None,
resolution_by: None,
first_responded_at: None,
response_breached,
resolved_at: None,
paused_at: None,
total_paused_mins,
escalated_project_id: None,
metadata: AuditMetadata::default(),
}
}
pub fn id(&self) -> &Uuid {
&self.id
}
pub fn typed_id(&self) -> IssueId {
IssueId(self.id)
}
pub fn created_at(&self) -> Option<&DateTime<Utc>> {
self.metadata.created_at.as_ref()
}
pub fn updated_at(&self) -> Option<&DateTime<Utc>> {
self.metadata.updated_at.as_ref()
}
pub fn is_deleted(&self) -> bool {
self.metadata.deleted_at.is_some()
}
pub fn is_active(&self) -> bool {
self.metadata.deleted_at.is_none()
}
pub fn deleted_at(&self) -> Option<&DateTime<Utc>> {
self.metadata.deleted_at.as_ref()
}
pub fn created_by(&self) -> Option<&Uuid> {
self.metadata.created_by.as_ref()
}
pub fn updated_by(&self) -> Option<&Uuid> {
self.metadata.updated_by.as_ref()
}
pub fn deleted_by(&self) -> Option<&Uuid> {
self.metadata.deleted_by.as_ref()
}
pub fn status(&self) -> &IssueStatus {
&self.status
}
pub fn with_customer_id(mut self, value: Uuid) -> Self {
self.customer_id = Some(value);
self
}
pub fn with_description(mut self, value: String) -> Self {
self.description = Some(value);
self
}
pub fn with_sla_id(mut self, value: Uuid) -> Self {
self.sla_id = Some(value);
self
}
pub fn with_response_by(mut self, value: DateTime<Utc>) -> Self {
self.response_by = Some(value);
self
}
pub fn with_resolution_by(mut self, value: DateTime<Utc>) -> Self {
self.resolution_by = Some(value);
self
}
pub fn with_first_responded_at(mut self, value: DateTime<Utc>) -> Self {
self.first_responded_at = Some(value);
self
}
pub fn with_resolved_at(mut self, value: DateTime<Utc>) -> Self {
self.resolved_at = Some(value);
self
}
pub fn with_paused_at(mut self, value: DateTime<Utc>) -> Self {
self.paused_at = Some(value);
self
}
pub fn with_escalated_project_id(mut self, value: Uuid) -> Self {
self.escalated_project_id = Some(value);
self
}
pub fn apply_patch(&mut self, fields: std::collections::HashMap<String, serde_json::Value>) {
for (key, value) in fields {
match key.as_str() {
"customer_id" => {
if let Ok(v) = serde_json::from_value(value) { self.customer_id = v; }
}
"subject" => {
if let Ok(v) = serde_json::from_value(value) { self.subject = v; }
}
"description" => {
if let Ok(v) = serde_json::from_value(value) { self.description = v; }
}
"priority" => {
if let Ok(v) = serde_json::from_value(value) { self.priority = v; }
}
"sla_id" => {
if let Ok(v) = serde_json::from_value(value) { self.sla_id = v; }
}
"status" => {
if let Ok(v) = serde_json::from_value(value) { self.status = v; }
}
"agreement_status" => {
if let Ok(v) = serde_json::from_value(value) { self.agreement_status = v; }
}
"opened_at" => {
if let Ok(v) = serde_json::from_value(value) { self.opened_at = v; }
}
"response_by" => {
if let Ok(v) = serde_json::from_value(value) { self.response_by = v; }
}
"resolution_by" => {
if let Ok(v) = serde_json::from_value(value) { self.resolution_by = v; }
}
"first_responded_at" => {
if let Ok(v) = serde_json::from_value(value) { self.first_responded_at = v; }
}
"response_breached" => {
if let Ok(v) = serde_json::from_value(value) { self.response_breached = v; }
}
"resolved_at" => {
if let Ok(v) = serde_json::from_value(value) { self.resolved_at = v; }
}
"paused_at" => {
if let Ok(v) = serde_json::from_value(value) { self.paused_at = v; }
}
"total_paused_mins" => {
if let Ok(v) = serde_json::from_value(value) { self.total_paused_mins = v; }
}
"escalated_project_id" => {
if let Ok(v) = serde_json::from_value(value) { self.escalated_project_id = v; }
}
_ => {} }
}
}
}
impl super::Entity for Issue {
type Id = Uuid;
fn entity_id(&self) -> &Self::Id {
&self.id
}
fn entity_type() -> &'static str {
"Issue"
}
}
impl backbone_core::PersistentEntity for Issue {
fn entity_id(&self) -> String {
self.id.to_string()
}
fn set_entity_id(&mut self, id: String) {
if let Ok(uuid) = uuid::Uuid::parse_str(&id) {
self.id = uuid;
}
}
fn created_at(&self) -> Option<chrono::DateTime<chrono::Utc>> {
self.metadata.created_at
}
fn set_created_at(&mut self, ts: chrono::DateTime<chrono::Utc>) {
self.metadata.created_at = Some(ts);
}
fn updated_at(&self) -> Option<chrono::DateTime<chrono::Utc>> {
self.metadata.updated_at
}
fn set_updated_at(&mut self, ts: chrono::DateTime<chrono::Utc>) {
self.metadata.updated_at = Some(ts);
}
fn deleted_at(&self) -> Option<chrono::DateTime<chrono::Utc>> {
self.metadata.deleted_at
}
fn set_deleted_at(&mut self, ts: Option<chrono::DateTime<chrono::Utc>>) {
self.metadata.deleted_at = ts;
}
}
impl backbone_orm::EntityRepoMeta for Issue {
fn column_types() -> std::collections::HashMap<String, String> {
let mut m = std::collections::HashMap::new();
m.insert("id".to_string(), "uuid".to_string());
m.insert("customer_id".to_string(), "uuid".to_string());
m.insert("sla_id".to_string(), "uuid".to_string());
m.insert("escalated_project_id".to_string(), "uuid".to_string());
m.insert("priority".to_string(), "issue_priority".to_string());
m.insert("status".to_string(), "issue_status".to_string());
m.insert("agreement_status".to_string(), "agreement_status".to_string());
m.insert("opened_at".to_string(), "timestamptz".to_string());
m.insert("response_by".to_string(), "timestamptz".to_string());
m.insert("resolution_by".to_string(), "timestamptz".to_string());
m.insert("first_responded_at".to_string(), "timestamptz".to_string());
m.insert("resolved_at".to_string(), "timestamptz".to_string());
m.insert("paused_at".to_string(), "timestamptz".to_string());
m
}
fn search_fields() -> &'static [&'static str] {
&["subject"]
}
}
#[derive(Debug, Clone, Default)]
pub struct IssueBuilder {
customer_id: Option<Uuid>,
subject: Option<String>,
description: Option<String>,
priority: Option<IssuePriority>,
sla_id: Option<Uuid>,
status: Option<IssueStatus>,
agreement_status: Option<AgreementStatus>,
opened_at: Option<DateTime<Utc>>,
response_by: Option<DateTime<Utc>>,
resolution_by: Option<DateTime<Utc>>,
first_responded_at: Option<DateTime<Utc>>,
response_breached: Option<bool>,
resolved_at: Option<DateTime<Utc>>,
paused_at: Option<DateTime<Utc>>,
total_paused_mins: Option<i32>,
escalated_project_id: Option<Uuid>,
}
impl IssueBuilder {
pub fn customer_id(mut self, value: Uuid) -> Self {
self.customer_id = Some(value);
self
}
pub fn subject(mut self, value: String) -> Self {
self.subject = Some(value);
self
}
pub fn description(mut self, value: String) -> Self {
self.description = Some(value);
self
}
pub fn priority(mut self, value: IssuePriority) -> Self {
self.priority = Some(value);
self
}
pub fn sla_id(mut self, value: Uuid) -> Self {
self.sla_id = Some(value);
self
}
pub fn status(mut self, value: IssueStatus) -> Self {
self.status = Some(value);
self
}
pub fn agreement_status(mut self, value: AgreementStatus) -> Self {
self.agreement_status = Some(value);
self
}
pub fn opened_at(mut self, value: DateTime<Utc>) -> Self {
self.opened_at = Some(value);
self
}
pub fn response_by(mut self, value: DateTime<Utc>) -> Self {
self.response_by = Some(value);
self
}
pub fn resolution_by(mut self, value: DateTime<Utc>) -> Self {
self.resolution_by = Some(value);
self
}
pub fn first_responded_at(mut self, value: DateTime<Utc>) -> Self {
self.first_responded_at = Some(value);
self
}
pub fn response_breached(mut self, value: bool) -> Self {
self.response_breached = Some(value);
self
}
pub fn resolved_at(mut self, value: DateTime<Utc>) -> Self {
self.resolved_at = Some(value);
self
}
pub fn paused_at(mut self, value: DateTime<Utc>) -> Self {
self.paused_at = Some(value);
self
}
pub fn total_paused_mins(mut self, value: i32) -> Self {
self.total_paused_mins = Some(value);
self
}
pub fn escalated_project_id(mut self, value: Uuid) -> Self {
self.escalated_project_id = Some(value);
self
}
pub fn build(self) -> Result<Issue, String> {
let subject = self.subject.ok_or_else(|| "subject is required".to_string())?;
let opened_at = self.opened_at.ok_or_else(|| "opened_at is required".to_string())?;
Ok(Issue {
id: Uuid::new_v4(),
customer_id: self.customer_id,
subject,
description: self.description,
priority: self.priority.unwrap_or_default(),
sla_id: self.sla_id,
status: self.status.unwrap_or_default(),
agreement_status: self.agreement_status.unwrap_or_default(),
opened_at,
response_by: self.response_by,
resolution_by: self.resolution_by,
first_responded_at: self.first_responded_at,
response_breached: self.response_breached.unwrap_or(false),
resolved_at: self.resolved_at,
paused_at: self.paused_at,
total_paused_mins: self.total_paused_mins.unwrap_or(0),
escalated_project_id: self.escalated_project_id,
metadata: AuditMetadata::default(),
})
}
}