Struct IssueRepository 

pub struct IssueRepository(/* private fields */);

Repository for Issue entities.

All standard CRUD, soft-delete, pagination, and bulk methods are provided automatically via Deref to backbone_orm::GenericCrudRepository.

Implementations

impl IssueRepository

pub fn new(pool: PgPool) -> Self

Create a new repository instance.

impl IssueRepository

Hand-written Issue SQL. Lives here (not in the write service) per the module’s 4-layer rule: services orchestrate and own the unit of work, repositories hold the SQL.

pub async fn insert_issue( &self, pool: &PgPool, i: &NewIssueRow<'_>, ) -> Result<(), Error>

Insert a raised ticket with its snapshotted deadlines.

A write outside any transaction: takes the pool and runs the scoped helper so it rides the request-dedicated connection when the composing service bound a scope — under a decorated deployment the fence’s WITH CHECK governs the row; with no scope bound this is a plain insert.

pub async fn record_first_response( &self, pool: &PgPool, issue_id: Uuid, now: DateTime<Utc>, ) -> Result<u64, Error>

Record the first response and judge the response leg IN THE SAME gated UPDATE, against the row’s live (pause-adjusted) response_by — never a stale read. Returns rows affected (0 = the issue is not awaiting a first response).

ID-only: rides the request-dedicated connection when the composing service bound a scope, so a row the deployment’s fence excludes is simply not updated; with no scope bound this is a plain update.

pub async fn pause( &self, pool: &PgPool, issue_id: Uuid, now: DateTime<Utc>, ) -> Result<u64, Error>

Stop the SLA clock. Returns rows affected (0 = not an open/replied issue).

pub async fn lock_on_hold( &self, conn: &mut PgConnection, issue_id: Uuid, ) -> Result<Option<PausedIssueRow>, Error>

Lock the on-hold row and read what the resume math needs. Ok(None) = the issue is not on hold.

Takes the CALLER’S connection: this FOR UPDATE read and the deadline extension that follows are one unit of work, and the lock must be held across both. The caller has already relayed the ambient org scope onto that connection — don’t re-bind here.

pub async fn apply_resume( &self, conn: &mut PgConnection, issue_id: Uuid, paused_mins: i32, running: &str, ) -> Result<(), Error>

Restart the clock: add the paused span back to the outstanding deadlines so a hold never counts against the SLA, and restore the running status. Extends the response deadline too, but only while the first response is still outstanding.

Takes the CALLER’S connection — it must be the one holding the lock_on_hold lock.

pub async fn find_state( &self, pool: &PgPool, issue_id: Uuid, ) -> Result<Option<IssueStateRow>, Error>

Read an issue’s live status. Only for the caller’s friendly on_hold/not-found errors — the SLA verdict is NOT computed from this snapshot (see resolve).

pub async fn resolve( &self, pool: &PgPool, issue_id: Uuid, now: DateTime<Utc>, ) -> Result<Option<bool>, Error>

Resolve a ticket and judge the SLA IN THE SAME gated UPDATE, from the row’s LIVE resolution_by. Returns Some(fulfilled), or None if the issue is no longer resolvable.

Judging in the same statement as the transition is load-bearing: a concurrent pause+resume that commits between a snapshot read and this write extends resolution_by and restores an open/replied status, so a read-then-write split would stamp a stale verdict — a met SLA marked failed (maturity council 2026-07-07). A ticket with no SLA (NULL resolution_by) is always fulfilled. fulfilled requires BOTH legs met: the resolution is within resolution_by, AND the response leg is not breached — either an already-recorded on-time response, or (none recorded yet) resolving within response_by counts as responding in time (completeness council 2026-07-07).

pub async fn close(&self, pool: &PgPool, issue_id: Uuid) -> Result<u64, Error>

Close a resolved ticket (terminal). Returns rows affected (0 = not a resolved issue).

pub async fn find_escalation_candidate( &self, pool: &PgPool, issue_id: Uuid, ) -> Result<Option<EscalationCandidateRow>, Error>

Read what the escalation decision needs, including the once-only gate.

pub async fn claim_escalation( &self, conn: &mut PgConnection, issue_id: Uuid, project_id: Uuid, ) -> Result<u64, Error>

Claim the escalation exactly once (CAS on escalated_project_id IS NULL). Returns rows affected (0 = a concurrent escalation won; the caller re-reads the winner’s project id).

Takes the CALLER’S connection so the claim and the outbox stage commit as one unit — backbone-project subscribes to IssueEscalated, so a crash between the CAS and the publish must not drop it. The caller has already relayed the ambient org scope onto that connection — don’t re-bind here.

pub async fn fetch_escalated_project_id( &self, pool: &PgPool, issue_id: Uuid, ) -> Result<Uuid, Error>

Re-read the winner’s project id after a losing escalation CAS.

A read outside the (rolled-back) transaction: rides the request-dedicated connection when the composing service bound a scope, plain pool otherwise.

Methods from Deref<Target = GenericCrudRepository<Issue, SoftDelete>>

pub fn pool(&self) -> &Pool<Postgres>

pub fn table_name(&self) -> &str

pub async fn create(&self, entity: &T) -> Result<T, Error>

where T: Serialize + Send + Sync,

Insert a new entity row and return the created row.

pub async fn bulk_create(&self, entities: &[T]) -> Result<Vec<T>, Error>

where T: Serialize + Send + Sync,

Insert multiple entity rows inside a single transaction.

pub async fn run_filtered_query( &self, pagination: PaginationParams, base_condition: Option<&str>, filters: &HashMap<String, String>, column_types: &HashMap<String, String>, search_fields: &[&str], ) -> Result<PaginatedResult<T>, Error>

where T: Send + Sync,

Execute a filtered / paginated query against this entity’s table.

base_condition — when Some, it is inserted as the __base_condition filter key which the ORM injects verbatim into the WHERE clause. Use this to add soft-delete guards without touching the caller-supplied filters.

NOTE: prefer the *_scoped entry points for anything a client can reach — they compose the company fence into this condition. This raw form applies no fence and is for internal/job callers that have already established scope.

pub async fn run_aggregate_query( &self, spec: &AggregateSpec, base_condition: Option<&str>, filters: &HashMap<String, String>, column_types: &HashMap<String, String>, search_fields: &[&str], ) -> Result<AggregateResult, Error>

where T: EntityRepoMeta + Send + Sync,

The aggregate twin of Self::run_filtered_query.

Takes the same base_condition so an aggregate is computed over exactly the row set the matching list would return — a total that counted soft-deleted rows, or another tenant’s, would be wrong in a way no caller could see.

pub async fn find_by_text_field( &self, field: &str, value: &str, ) -> Result<Option<T>, Error>

Find an active entity by a unique text field.

Filters metadata->>'deleted_at' IS NULL automatically.

pub async fn exists_by_text_field( &self, field: &str, value: &str, ) -> Result<bool, Error>

Check existence by a unique text field (active records only).

pub async fn find_by_uuid_field( &self, field: &str, value: Uuid, ) -> Result<Option<T>, Error>

Find an active entity by a unique UUID field.

pub async fn exists_by_uuid_field( &self, field: &str, value: Uuid, ) -> Result<bool, Error>

Check existence by a unique UUID field (active records only).

pub async fn list_paginated_filtered( &self, pagination: PaginationParams, filters: Option<&HashMap<String, String>>, ) -> Result<PaginatedResult<T>, Error>

where T: EntityRepoMeta + Send + Sync,

Paginate active entities with filter and search support.

Requires T: EntityRepoMeta for column type hints and search fields.

pub async fn aggregate_filtered( &self, spec: &AggregateSpec, filters: Option<&HashMap<String, String>>, ) -> Result<AggregateResult, Error>

where T: EntityRepoMeta + Send + Sync,

Group and reduce active entities, skipping the soft-deleted.

pub async fn list_paginated_filtered_scoped( &self, pagination: PaginationParams, filters: Option<&HashMap<String, String>>, company: Option<Uuid>, ) -> Result<PaginatedResult<T>, Error>

where T: EntityRepoMeta + Send + Sync,

Paginate active entities, fenced to company.

The company-scoped counterpart of Self::list_paginated_filtered and the one any client-reachable read should use. Fails closed: a fenced entity with no company returns MissingCompanyScope rather than every company’s rows.

The fence is ANDed into the same __base_condition the soft-delete guard uses, so it lands in SQL — which is what keeps total honest. A post-filter in the handler would fetch limit rows and return the survivors, leaving callers unable to tell “end of data” from “filtered”, and could not fix COUNT at all.

pub async fn list_deleted_filtered_scoped( &self, pagination: PaginationParams, filters: Option<&HashMap<String, String>>, company: Option<Uuid>, ) -> Result<PaginatedResult<T>, Error>

where T: EntityRepoMeta + Send + Sync,

Paginate soft-deleted entities, fenced to company.

/trash is the worse leak of the two: it serves rows whose owners were told the data is gone. Same fence, same fail-closed contract.

pub async fn list_deleted_filtered( &self, pagination: PaginationParams, filters: Option<&HashMap<String, String>>, ) -> Result<PaginatedResult<T>, Error>

where T: EntityRepoMeta + Send + Sync,

Paginate soft-deleted entities with filter support.

pub async fn find_by_id(&self, id: &str) -> Result<Option<T>, Error>

Find an active (non-deleted) entity by primary key.

pub async fn find_all(&self) -> Result<Vec<T>, Error>

Return all active (non-deleted) entities.

pub async fn update(&self, id: &str, entity: &T) -> Result<Option<T>, Error>

where T: Serialize + Send + Sync,

Full update — skips silently if the record is already soft-deleted.

pub async fn delete(&self, id: &str) -> Result<bool, Error>

Soft-delete an entity (sets metadata.deleted_at).

pub async fn count(&self) -> Result<u64, Error>

Count active (non-deleted) entities.

pub async fn exists(&self, id: &str) -> Result<bool, Error>

Return true if an active entity with the given ID exists.

pub async fn list_paginated( &self, pagination: PaginationParams, ) -> Result<PaginatedResult<T>, Error>

Paginate active entities (most-recent-first by ID).

pub async fn soft_delete(&self, id: &str) -> Result<bool, Error>

Set metadata.deleted_at to NOW() (soft delete).

pub async fn restore(&self, id: &str) -> Result<Option<T>, Error>

Remove deleted_at from metadata, restoring the entity.

pub async fn list_deleted( &self, pagination: PaginationParams, ) -> Result<PaginatedResult<T>, Error>

Paginate soft-deleted entities (trash view).

pub async fn empty_trash(&self) -> Result<u64, Error>

Permanently delete all soft-deleted rows (empty trash).

pub async fn find_deleted_by_id(&self, id: &str) -> Result<Option<T>, Error>

Find a soft-deleted entity by primary key.

pub async fn permanent_delete(&self, id: &str) -> Result<bool, Error>

Permanently delete a soft-deleted entity by primary key.

pub async fn count_active(&self) -> Result<u64, Error>

Count active (non-deleted) entities.

pub async fn count_deleted(&self) -> Result<u64, Error>

Count soft-deleted entities.

pub async fn bulk_soft_delete(&self, ids: &[String]) -> Result<u64, Error>

Soft-delete many active rows atomically.

pub async fn bulk_restore(&self, ids: &[String]) -> Result<Vec<T>, Error>

Restore many soft-deleted rows atomically, returning the restored rows.

pub async fn bulk_permanent_delete(&self, ids: &[String]) -> Result<u64, Error>

Permanently delete many soft-deleted rows atomically.

pub async fn restore_all(&self) -> Result<Vec<T>, Error>

Restore every soft-deleted row, returning the restored rows. A single UPDATE ... RETURNING is atomic, and the returned rows let the service layer emit a Restored event per entity.

pub async fn bulk_update(&self, entities: &[T]) -> Result<Vec<T>, Error>

where T: Serialize + Send + Sync,

Update many active rows atomically. Every entity must reference an existing active (non-soft-deleted) row or the whole batch is rolled back.

Trait Implementations

impl CrudRepository<Issue> for IssueRepository

fn fetch_related_json<'life0, 'life1, 'life2, 'async_trait>( &'life0 self, table: &'life1 str, ids: &'life2 [String], ) -> Pin<Box<dyn Future<Output = Vec<Value>> + Send + 'async_trait>>

where Self: 'async_trait, 'life0: 'async_trait, 'life1: 'async_trait, 'life2: 'async_trait,

Hydrate ?include= relations: fetch rows from table by id list, as JSON (raw row_to_json). table comes from EntityRepoMeta::relations() (generator-emitted), never client input. Default: no expansion. The Postgres-backed generated repos override this via impl_crud_repository!.

fn create<'life0, 'async_trait>( &'life0 self, entity: Issue, ) -> Pin<Box<dyn Future<Output = Result<Issue, RepositoryError>> + Send + 'async_trait>>

where Self: 'async_trait, 'life0: 'async_trait,

Create a new entity

fn find_by_id<'life0, 'life1, 'async_trait>( &'life0 self, id: &'life1 str, ) -> Pin<Box<dyn Future<Output = Result<Option<Issue>, RepositoryError>> + Send + 'async_trait>>

where Self: 'async_trait, 'life0: 'async_trait, 'life1: 'async_trait,

Find entity by ID (excluding soft-deleted)

fn find_by_id_including_deleted<'life0, 'life1, 'async_trait>( &'life0 self, id: &'life1 str, ) -> Pin<Box<dyn Future<Output = Result<Option<Issue>, RepositoryError>> + Send + 'async_trait>>

where Self: 'async_trait, 'life0: 'async_trait, 'life1: 'async_trait,

Find entity by ID (including soft-deleted, for trash operations)

fn update<'life0, 'async_trait>( &'life0 self, entity: Issue, ) -> Pin<Box<dyn Future<Output = Result<Issue, RepositoryError>> + Send + 'async_trait>>

where Self: 'async_trait, 'life0: 'async_trait,

Update an existing entity

fn soft_delete<'life0, 'life1, 'async_trait>( &'life0 self, id: &'life1 str, ) -> Pin<Box<dyn Future<Output = Result<bool, RepositoryError>> + Send + 'async_trait>>

where Self: 'async_trait, 'life0: 'async_trait, 'life1: 'async_trait,

Soft delete an entity

fn restore<'life0, 'life1, 'async_trait>( &'life0 self, id: &'life1 str, ) -> Pin<Box<dyn Future<Output = Result<Option<Issue>, RepositoryError>> + Send + 'async_trait>>

where Self: 'async_trait, 'life0: 'async_trait, 'life1: 'async_trait,

Restore a soft-deleted entity

fn hard_delete<'life0, 'life1, 'async_trait>( &'life0 self, id: &'life1 str, ) -> Pin<Box<dyn Future<Output = Result<bool, RepositoryError>> + Send + 'async_trait>>

where Self: 'async_trait, 'life0: 'async_trait, 'life1: 'async_trait,

Permanently delete an entity

fn list<'life0, 'async_trait>( &'life0 self, page: u32, limit: u32, ) -> Pin<Box<dyn Future<Output = Result<(Vec<Issue>, u64), RepositoryError>> + Send + 'async_trait>>

where Self: 'async_trait, 'life0: 'async_trait,

List entities with pagination (excluding soft-deleted)

fn list_filtered<'life0, 'async_trait>( &'life0 self, page: u32, limit: u32, filters: HashMap<String, String>, ) -> Pin<Box<dyn Future<Output = Result<(Vec<Issue>, u64), RepositoryError>> + Send + 'async_trait>>

where Self: 'async_trait, 'life0: 'async_trait,

List entities with pagination and filters (excluding soft-deleted)

fn list_filtered_with_info<'life0, 'async_trait>( &'life0 self, page: u32, limit: u32, filters: HashMap<String, String>, ) -> Pin<Box<dyn Future<Output = Result<(Vec<Issue>, PaginationInfo), RepositoryError>> + Send + 'async_trait>>

where Self: 'async_trait, 'life0: 'async_trait,

list_filtered, carrying the pagination info (cursor positions included) so the HTTP layer can surface keyset paging. Default: the tuple form with the cursor fields absent; the generated Postgres repositories override this with the real keyset walk.

fn table_name(&self) -> Option<&str>

Group and reduce entities under the same filters as list_filtered.

fn aggregate_filtered<'life0, 'life1, 'async_trait>( &'life0 self, spec: &'life1 AggregateSpec, filters: HashMap<String, String>, ) -> Pin<Box<dyn Future<Output = Result<AggregateResult, RepositoryError>> + Send + 'async_trait>>

where Self: 'async_trait, 'life0: 'async_trait, 'life1: 'async_trait,

fn list_deleted<'life0, 'async_trait>( &'life0 self, page: u32, limit: u32, ) -> Pin<Box<dyn Future<Output = Result<(Vec<Issue>, u64), RepositoryError>> + Send + 'async_trait>>

where Self: 'async_trait, 'life0: 'async_trait,

List soft-deleted entities with pagination

fn count<'life0, 'async_trait>( &'life0 self, ) -> Pin<Box<dyn Future<Output = Result<u64, RepositoryError>> + Send + 'async_trait>>

where Self: 'async_trait, 'life0: 'async_trait,

Count all entities (excluding soft-deleted)

fn count_deleted<'life0, 'async_trait>( &'life0 self, ) -> Pin<Box<dyn Future<Output = Result<u64, RepositoryError>> + Send + 'async_trait>>

where Self: 'async_trait, 'life0: 'async_trait,

Count soft-deleted entities

fn bulk_create<'life0, 'async_trait>( &'life0 self, entities: Vec<Issue>, ) -> Pin<Box<dyn Future<Output = Result<Vec<Issue>, RepositoryError>> + Send + 'async_trait>>

where Self: 'async_trait, 'life0: 'async_trait,

Bulk create entities

fn empty_trash<'life0, 'async_trait>( &'life0 self, ) -> Pin<Box<dyn Future<Output = Result<u64, RepositoryError>> + Send + 'async_trait>>

where Self: 'async_trait, 'life0: 'async_trait,

Permanently delete all soft-deleted entities

fn bulk_soft_delete<'life0, 'life1, 'async_trait>( &'life0 self, ids: &'life1 [String], ) -> Pin<Box<dyn Future<Output = Result<u64, RepositoryError>> + Send + 'async_trait>>

where Self: 'async_trait, 'life0: 'async_trait, 'life1: 'async_trait,

Soft-delete many entities by id. Returns the number affected.

fn bulk_restore<'life0, 'life1, 'async_trait>( &'life0 self, ids: &'life1 [String], ) -> Pin<Box<dyn Future<Output = Result<Vec<Issue>, RepositoryError>> + Send + 'async_trait>>

where Self: 'async_trait, 'life0: 'async_trait, 'life1: 'async_trait,

Restore many soft-deleted entities by id. Returns the restored entities.

fn bulk_hard_delete<'life0, 'life1, 'async_trait>( &'life0 self, ids: &'life1 [String], ) -> Pin<Box<dyn Future<Output = Result<u64, RepositoryError>> + Send + 'async_trait>>

where Self: 'async_trait, 'life0: 'async_trait, 'life1: 'async_trait,

Permanently delete many entities by id. Returns the number affected.

fn restore_all<'life0, 'async_trait>( &'life0 self, ) -> Pin<Box<dyn Future<Output = Result<Vec<Issue>, RepositoryError>> + Send + 'async_trait>>

where Self: 'async_trait, 'life0: 'async_trait,

Restore every soft-deleted entity. Returns the restored entities.

fn bulk_update<'life0, 'async_trait>( &'life0 self, entities: Vec<Issue>, ) -> Pin<Box<dyn Future<Output = Result<Vec<Issue>, RepositoryError>> + Send + 'async_trait>>

where Self: 'async_trait, 'life0: 'async_trait,

Update many entities atomically. Returns the updated entities.

fn exists<'life0, 'life1, 'async_trait>( &'life0 self, id: &'life1 str, ) -> Pin<Box<dyn Future<Output = Result<bool, RepositoryError>> + Send + 'async_trait>>

where 'life0: 'async_trait, 'life1: 'async_trait, Self: 'async_trait,

Check if an entity exists by ID

impl Deref for IssueRepository

type Target = GenericCrudRepository<Issue>

The resulting type after dereferencing.

fn deref(&self) -> &Self::Target

Dereferences the value.