#[non_exhaustive]
pub struct NonTalkTimeFilter { pub threshold: Option<i64>, pub absolute_time_range: Option<AbsoluteTimeRange>, pub relative_time_range: Option<RelativeTimeRange>, pub negate: Option<bool>, }
Expand description

An object that enables you to configure your category to be applied to call analytics jobs where either the customer or agent was interrupted.

Fields (Non-exhaustive)

This struct is marked as non-exhaustive
Non-exhaustive structs could have additional fields added in future. Therefore, non-exhaustive structs cannot be constructed in external crates using the traditional Struct { .. } syntax; cannot be matched against without a wildcard ..; and struct update syntax will not work.
threshold: Option<i64>

The duration of the period when neither the customer nor agent was talking.

absolute_time_range: Option<AbsoluteTimeRange>

An object you can use to specify a time range (in milliseconds) for when no one is talking. For example, you could specify a time period between the 30,000 millisecond mark and the 45,000 millisecond mark. You could also specify the time period as the first 15,000 milliseconds or the last 15,000 milliseconds.

relative_time_range: Option<RelativeTimeRange>

An object that allows percentages to specify the proportion of the call where there was silence. For example, you can specify the first half of the call. You can also specify the period of time between halfway through to three-quarters of the way through the call. Because the length of conversation can vary between calls, you can apply relative time ranges across all calls.

negate: Option<bool>

Set to TRUE to look for a time period when people were talking.

Implementations

The duration of the period when neither the customer nor agent was talking.

An object you can use to specify a time range (in milliseconds) for when no one is talking. For example, you could specify a time period between the 30,000 millisecond mark and the 45,000 millisecond mark. You could also specify the time period as the first 15,000 milliseconds or the last 15,000 milliseconds.

An object that allows percentages to specify the proportion of the call where there was silence. For example, you can specify the first half of the call. You can also specify the period of time between halfway through to three-quarters of the way through the call. Because the length of conversation can vary between calls, you can apply relative time ranges across all calls.

Set to TRUE to look for a time period when people were talking.

Creates a new builder-style object to manufacture NonTalkTimeFilter

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