Struct aws_sdk_support::model::CaseDetails

#[non_exhaustive]
pub struct CaseDetails {
    pub case_id: Option<String>,
    pub display_id: Option<String>,
    pub subject: Option<String>,
    pub status: Option<String>,
    pub service_code: Option<String>,
    pub category_code: Option<String>,
    pub severity_code: Option<String>,
    pub submitted_by: Option<String>,
    pub time_created: Option<String>,
    pub recent_communications: Option<RecentCaseCommunications>,
    pub cc_email_addresses: Option<Vec<String>>,
    pub language: Option<String>,
}

A JSON-formatted object that contains the metadata for a support case. It is contained in the response from a DescribeCases request. CaseDetails contains the following fields:

• caseId - The support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-12345678910-2013-c4c1d2bf33c5cf47.

• categoryCode - The category of problem for the support case. Corresponds to the CategoryCode values returned by a call to DescribeServices.

• displayId - The identifier for the case on pages in the AWS Support Center.

• language - The ISO 639-1 code for the language in which AWS provides support. AWS Support currently supports English ("en") and Japanese ("ja"). Language parameters must be passed explicitly for operations that take them.

• nextToken - A resumption point for pagination.

• recentCommunications - One or more Communication objects. Fields of these objects are attachments, body, caseId, submittedBy, and timeCreated.

• serviceCode - The identifier for the AWS service that corresponds to the service code defined in the call to DescribeServices.

• severityCode - The severity code assigned to the case. Contains one of the values returned by the call to DescribeSeverityLevels. The possible values are: low, normal, high, urgent, and critical.

• status - The status of the case in the AWS Support Center. Valid values:

  • opened

  • pending-customer-action

  • reopened

  • resolved

  • unassigned

  • work-in-progress

• subject - The subject line of the case.

• submittedBy - The email address of the account that submitted the case.

• timeCreated - The time the case was created, in ISO-8601 format.

Fields (Non-exhaustive)

Non-exhaustive structs could have additional fields added in future. Therefore, non-exhaustive structs cannot be constructed in external crates using the traditional Struct { .. } syntax; cannot be matched against without a wildcard ..; and struct update syntax will not work.

case_id: Option<String>

The support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-12345678910-2013-c4c1d2bf33c5cf47

display_id: Option<String>

The ID displayed for the case in the AWS Support Center. This is a numeric string.

subject: Option<String>

The subject line for the case in the AWS Support Center.

status: Option<String>

The status of the case.

Valid values:

• opened

• pending-customer-action

• reopened

• resolved

• unassigned

• work-in-progress

service_code: Option<String>

The code for the AWS service. You can get a list of codes and the corresponding service names by calling DescribeServices.

category_code: Option<String>

The category of problem for the support case.

severity_code: Option<String>

The code for the severity level returned by the call to DescribeSeverityLevels.

submitted_by: Option<String>

The email address of the account that submitted the case.

time_created: Option<String>

The time that the case was created in the AWS Support Center.

recent_communications: Option<RecentCaseCommunications>

The five most recent communications between you and AWS Support Center, including the IDs of any attachments to the communications. Also includes a nextToken that you can use to retrieve earlier communications.

cc_email_addresses: Option<Vec<String>>

The email addresses that receive copies of communication about the case.

language: Option<String>

The ISO 639-1 code for the language in which AWS provides support. AWS Support currently supports English ("en") and Japanese ("ja"). Language parameters must be passed explicitly for operations that take them.

Implementations

impl CaseDetails

pub fn case_id(&self) -> Option<&str>

The support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-12345678910-2013-c4c1d2bf33c5cf47

pub fn display_id(&self) -> Option<&str>

The ID displayed for the case in the AWS Support Center. This is a numeric string.

pub fn subject(&self) -> Option<&str>

The subject line for the case in the AWS Support Center.

pub fn status(&self) -> Option<&str>

The status of the case.

Valid values:

• opened

• pending-customer-action

• reopened

• resolved

• unassigned

• work-in-progress

pub fn service_code(&self) -> Option<&str>

The code for the AWS service. You can get a list of codes and the corresponding service names by calling DescribeServices.

pub fn category_code(&self) -> Option<&str>

The category of problem for the support case.

pub fn severity_code(&self) -> Option<&str>

The code for the severity level returned by the call to DescribeSeverityLevels.

pub fn submitted_by(&self) -> Option<&str>

The email address of the account that submitted the case.

pub fn time_created(&self) -> Option<&str>

The time that the case was created in the AWS Support Center.

pub fn recent_communications(&self) -> Option<&RecentCaseCommunications>

The five most recent communications between you and AWS Support Center, including the IDs of any attachments to the communications. Also includes a nextToken that you can use to retrieve earlier communications.

pub fn cc_email_addresses(&self) -> Option<&[String]>

The email addresses that receive copies of communication about the case.

pub fn language(&self) -> Option<&str>

The ISO 639-1 code for the language in which AWS provides support. AWS Support currently supports English ("en") and Japanese ("ja"). Language parameters must be passed explicitly for operations that take them.

impl CaseDetails

pub fn builder() -> Builder

Creates a new builder-style object to manufacture CaseDetails

Trait Implementations

impl Clone for CaseDetails

fn clone(&self) -> CaseDetails

Returns a copy of the value.

fn clone_from(&mut self, source: &Self)

Performs copy-assignment from source.

impl Debug for CaseDetails

fn fmt(&self, f: &mut Formatter<'_>) -> Result

Formats the value using the given formatter.

impl PartialEq<CaseDetails> for CaseDetails

fn eq(&self, other: &CaseDetails) -> bool

This method tests for self and other values to be equal, and is used by ==.

fn ne(&self, other: &CaseDetails) -> bool

This method tests for !=.

impl StructuralPartialEq for CaseDetails