Struct aws_sdk_support::model::CaseDetails

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#[non_exhaustive]
pub struct CaseDetails { /* private fields */ }

Expand description

A JSON-formatted object that contains the metadata for a support case. It is contained in the response from a DescribeCases request. CaseDetails contains the following fields:

caseId - The support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-12345678910-2013-c4c1d2bf33c5cf47.
categoryCode - The category of problem for the support case. Corresponds to the CategoryCode values returned by a call to DescribeServices.
displayId - The identifier for the case on pages in the Amazon Web Services Support Center.
language - The language in which Amazon Web Services Support handles the case. Amazon Web Services Support currently supports English ("en") and Japanese ("ja"). You must specify the ISO 639-1 code for the language parameter if you want support in that language.
nextToken - A resumption point for pagination.
recentCommunications - One or more Communication objects. Fields of these objects are attachments, body, caseId, submittedBy, and timeCreated.
serviceCode - The identifier for the Amazon Web Services service that corresponds to the service code defined in the call to DescribeServices.
severityCode - The severity code assigned to the case. Contains one of the values returned by the call to DescribeSeverityLevels. The possible values are: low, normal, high, urgent, and critical.
status - The status of the case in the Amazon Web Services Support Center. Valid values:
- opened
- pending-customer-action
- reopened
- resolved
- unassigned
- work-in-progress
subject - The subject line of the case.
submittedBy - The email address of the account that submitted the case.
timeCreated - The time the case was created, in ISO-8601 format.

Implementations§

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impl CaseDetails

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pub fn case_id(&self) -> Option<&str>

The support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-12345678910-2013-c4c1d2bf33c5cf47

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pub fn display_id(&self) -> Option<&str>

The ID displayed for the case in the Amazon Web Services Support Center. This is a numeric string.

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pub fn subject(&self) -> Option<&str>

The subject line for the case in the Amazon Web Services Support Center.

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pub fn status(&self) -> Option<&str>

The status of the case.

Valid values:

opened
pending-customer-action
reopened
resolved
unassigned
work-in-progress

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pub fn service_code(&self) -> Option<&str>

The code for the Amazon Web Services service. You can get a list of codes and the corresponding service names by calling DescribeServices.

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pub fn category_code(&self) -> Option<&str>

The category of problem for the support case.

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pub fn severity_code(&self) -> Option<&str>

The code for the severity level returned by the call to DescribeSeverityLevels.

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pub fn submitted_by(&self) -> Option<&str>

The email address of the account that submitted the case.

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pub fn time_created(&self) -> Option<&str>

The time that the case was created in the Amazon Web Services Support Center.

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pub fn recent_communications(&self) -> Option<&RecentCaseCommunications>

The five most recent communications between you and Amazon Web Services Support Center, including the IDs of any attachments to the communications. Also includes a nextToken that you can use to retrieve earlier communications.

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pub fn cc_email_addresses(&self) -> Option<&[String]>

The email addresses that receive copies of communication about the case.

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pub fn language(&self) -> Option<&str>

The language in which Amazon Web Services Support handles the case. Amazon Web Services Support currently supports English ("en") and Japanese ("ja"). You must specify the ISO 639-1 code for the language parameter if you want support in that language.

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