Struct aws_sdk_support::model::CaseDetails

source · [−]

#[non_exhaustive]
pub struct CaseDetails { /* private fields */ }

Expand description

A JSON-formatted object that contains the metadata for a support case. It is contained in the response from a DescribeCases request. CaseDetails contains the following fields:

caseId - The support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-12345678910-2013-c4c1d2bf33c5cf47.
categoryCode - The category of problem for the support case. Corresponds to the CategoryCode values returned by a call to DescribeServices.
displayId - The identifier for the case on pages in the Amazon Web Services Support Center.
language - The ISO 639-1 code for the language in which Amazon Web Services provides support. Amazon Web Services Support currently supports English ("en") and Japanese ("ja"). Language parameters must be passed explicitly for operations that take them.
nextToken - A resumption point for pagination.
recentCommunications - One or more Communication objects. Fields of these objects are attachments, body, caseId, submittedBy, and timeCreated.
serviceCode - The identifier for the Amazon Web Services service that corresponds to the service code defined in the call to DescribeServices.
severityCode - The severity code assigned to the case. Contains one of the values returned by the call to DescribeSeverityLevels. The possible values are: low, normal, high, urgent, and critical.
status - The status of the case in the Amazon Web Services Support Center. Valid values:
- opened
- pending-customer-action
- reopened
- resolved
- unassigned
- work-in-progress
subject - The subject line of the case.
submittedBy - The email address of the account that submitted the case.
timeCreated - The time the case was created, in ISO-8601 format.

Implementations

source

impl CaseDetails

source

pub fn case_id(&self) -> Option<&str>

The support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-12345678910-2013-c4c1d2bf33c5cf47

source

pub fn display_id(&self) -> Option<&str>

The ID displayed for the case in the Amazon Web Services Support Center. This is a numeric string.

source

pub fn subject(&self) -> Option<&str>

The subject line for the case in the Amazon Web Services Support Center.

source

pub fn status(&self) -> Option<&str>

The status of the case.

Valid values:

opened
pending-customer-action
reopened
resolved
unassigned
work-in-progress

source

pub fn service_code(&self) -> Option<&str>

The code for the Amazon Web Services service. You can get a list of codes and the corresponding service names by calling DescribeServices.

source

pub fn category_code(&self) -> Option<&str>

The category of problem for the support case.

source

pub fn severity_code(&self) -> Option<&str>

The code for the severity level returned by the call to DescribeSeverityLevels.

source

pub fn submitted_by(&self) -> Option<&str>

The email address of the account that submitted the case.

source

pub fn time_created(&self) -> Option<&str>

The time that the case was created in the Amazon Web Services Support Center.

source

pub fn recent_communications(&self) -> Option<&RecentCaseCommunications>

The five most recent communications between you and Amazon Web Services Support Center, including the IDs of any attachments to the communications. Also includes a nextToken that you can use to retrieve earlier communications.

source

pub fn cc_email_addresses(&self) -> Option<&[String]>

The email addresses that receive copies of communication about the case.

source

pub fn language(&self) -> Option<&str>

The ISO 639-1 code for the language in which Amazon Web Services provides support. Amazon Web Services Support currently supports English ("en") and Japanese ("ja"). Language parameters must be passed explicitly for operations that take them.

source