Struct aws_sdk_connect::types::RoutingCriteria

#[non_exhaustive]
pub struct RoutingCriteria {
    pub steps: Option<Vec<Step>>,
    pub activation_timestamp: Option<DateTime>,
    pub index: Option<i32>,
}

Latest routing criteria on the contact.

Fields (Non-exhaustive)

Non-exhaustive structs could have additional fields added in future. Therefore, non-exhaustive structs cannot be constructed in external crates using the traditional Struct { .. } syntax; cannot be matched against without a wildcard ..; and struct update syntax will not work.

steps: Option<Vec<Step>>

List of routing steps. When Amazon Connect does not find an available agent meeting the requirements in a step for a given step duration, the routing criteria will move on to the next step sequentially until a join is completed with an agent. When all steps are exhausted, the contact will be offered to any agent in the queue.

activation_timestamp: Option<DateTime>

The timestamp indicating when the routing criteria is set to active. A routing criteria is activated when contact is transferred to a queue. ActivationTimestamp will be set on routing criteria for contacts in agent queue even though Routing criteria is never activated for contacts in agent queue.

index: Option<i32>

Information about the index of the routing criteria.

Implementations

impl RoutingCriteria

pub fn steps(&self) -> &[Step]

List of routing steps. When Amazon Connect does not find an available agent meeting the requirements in a step for a given step duration, the routing criteria will move on to the next step sequentially until a join is completed with an agent. When all steps are exhausted, the contact will be offered to any agent in the queue.

If no value was sent for this field, a default will be set. If you want to determine if no value was sent, use .steps.is_none().

pub fn activation_timestamp(&self) -> Option<&DateTime>

The timestamp indicating when the routing criteria is set to active. A routing criteria is activated when contact is transferred to a queue. ActivationTimestamp will be set on routing criteria for contacts in agent queue even though Routing criteria is never activated for contacts in agent queue.

pub fn index(&self) -> Option<i32>

Information about the index of the routing criteria.

impl RoutingCriteria

pub fn builder() -> RoutingCriteriaBuilder

Creates a new builder-style object to manufacture RoutingCriteria.

Trait Implementations

impl Clone for RoutingCriteria

fn clone(&self) -> RoutingCriteria

Returns a copy of the value.

fn clone_from(&mut self, source: &Self)

Performs copy-assignment from source.

impl Debug for RoutingCriteria

fn fmt(&self, f: &mut Formatter<'_>) -> Result

Formats the value using the given formatter.

impl PartialEq for RoutingCriteria

fn eq(&self, other: &RoutingCriteria) -> bool

Tests for self and other values to be equal, and is used by ==.

fn ne(&self, other: &Rhs) -> bool

Tests for !=. The default implementation is almost always sufficient, and should not be overridden without very good reason.

impl StructuralPartialEq for RoutingCriteria