Struct aws_sdk_connect::types::builders::MediaConcurrencyBuilder

#[non_exhaustive]
pub struct MediaConcurrencyBuilder { /* private fields */ }

A builder for MediaConcurrency.

Implementations

impl MediaConcurrencyBuilder

pub fn channel(self, input: Channel) -> Self

The channels that agents can handle in the Contact Control Panel (CCP).

This field is required.

pub fn set_channel(self, input: Option<Channel>) -> Self

The channels that agents can handle in the Contact Control Panel (CCP).

pub fn get_channel(&self) -> &Option<Channel>

The channels that agents can handle in the Contact Control Panel (CCP).

pub fn concurrency(self, input: i32) -> Self

The number of contacts an agent can have on a channel simultaneously.

Valid Range for VOICE: Minimum value of 1. Maximum value of 1.

Valid Range for CHAT: Minimum value of 1. Maximum value of 10.

Valid Range for TASK: Minimum value of 1. Maximum value of 10.

This field is required.

pub fn set_concurrency(self, input: Option<i32>) -> Self

The number of contacts an agent can have on a channel simultaneously.

Valid Range for VOICE: Minimum value of 1. Maximum value of 1.

Valid Range for CHAT: Minimum value of 1. Maximum value of 10.

Valid Range for TASK: Minimum value of 1. Maximum value of 10.

pub fn get_concurrency(&self) -> &Option<i32>

The number of contacts an agent can have on a channel simultaneously.

Valid Range for VOICE: Minimum value of 1. Maximum value of 1.

Valid Range for CHAT: Minimum value of 1. Maximum value of 10.

Valid Range for TASK: Minimum value of 1. Maximum value of 10.

pub fn cross_channel_behavior(self, input: CrossChannelBehavior) -> Self

Defines the cross-channel routing behavior for each channel that is enabled for this Routing Profile. For example, this allows you to offer an agent a different contact from another channel when they are currently working with a contact from a Voice channel.

pub fn set_cross_channel_behavior( self, input: Option<CrossChannelBehavior> ) -> Self

Defines the cross-channel routing behavior for each channel that is enabled for this Routing Profile. For example, this allows you to offer an agent a different contact from another channel when they are currently working with a contact from a Voice channel.

pub fn get_cross_channel_behavior(&self) -> &Option<CrossChannelBehavior>

Defines the cross-channel routing behavior for each channel that is enabled for this Routing Profile. For example, this allows you to offer an agent a different contact from another channel when they are currently working with a contact from a Voice channel.

pub fn build(self) -> Result<MediaConcurrency, BuildError>

Consumes the builder and constructs a MediaConcurrency. This method will fail if any of the following fields are not set:

• channel
• concurrency

Trait Implementations

impl Clone for MediaConcurrencyBuilder

fn clone(&self) -> MediaConcurrencyBuilder

Returns a copy of the value.

fn clone_from(&mut self, source: &Self)

Performs copy-assignment from source.

impl Debug for MediaConcurrencyBuilder

fn fmt(&self, f: &mut Formatter<'_>) -> Result

Formats the value using the given formatter.

impl Default for MediaConcurrencyBuilder

fn default() -> MediaConcurrencyBuilder

Returns the “default value” for a type.

impl PartialEq for MediaConcurrencyBuilder

fn eq(&self, other: &MediaConcurrencyBuilder) -> bool

This method tests for self and other values to be equal, and is used by ==.

fn ne(&self, other: &Rhs) -> bool

This method tests for !=. The default implementation is almost always sufficient, and should not be overridden without very good reason.

impl StructuralPartialEq for MediaConcurrencyBuilder