Struct aws_sdk_connect::types::AgentContactReference

#[non_exhaustive]
pub struct AgentContactReference {
    pub contact_id: Option<String>,
    pub channel: Option<Channel>,
    pub initiation_method: Option<ContactInitiationMethod>,
    pub agent_contact_state: Option<ContactState>,
    pub state_start_timestamp: Option<DateTime>,
    pub connected_to_agent_timestamp: Option<DateTime>,
    pub queue: Option<QueueReference>,
}

Information about the contact associated to the user.

Fields (Non-exhaustive)

Non-exhaustive structs could have additional fields added in future. Therefore, non-exhaustive structs cannot be constructed in external crates using the traditional Struct { .. } syntax; cannot be matched against without a wildcard ..; and struct update syntax will not work.

contact_id: Option<String>

The identifier of the contact in this instance of Amazon Connect.

channel: Option<Channel>

The channel of the contact.

initiation_method: Option<ContactInitiationMethod>

How the contact was initiated.

agent_contact_state: Option<ContactState>

The state of the contact.

When AgentContactState is set to CONNECTED_ONHOLD, StateStartTimestamp is not changed. Instead, StateStartTimestamp reflects the time the contact was CONNECTED to the agent.

state_start_timestamp: Option<DateTime>

The epoch timestamp when the contact state started.

connected_to_agent_timestamp: Option<DateTime>

The time at which the contact was connected to an agent.

queue: Option<QueueReference>

Contains information about a queue resource for which metrics are returned.

Implementations

impl AgentContactReference

pub fn contact_id(&self) -> Option<&str>

The identifier of the contact in this instance of Amazon Connect.

pub fn channel(&self) -> Option<&Channel>

The channel of the contact.

pub fn initiation_method(&self) -> Option<&ContactInitiationMethod>

How the contact was initiated.

pub fn agent_contact_state(&self) -> Option<&ContactState>

The state of the contact.

When AgentContactState is set to CONNECTED_ONHOLD, StateStartTimestamp is not changed. Instead, StateStartTimestamp reflects the time the contact was CONNECTED to the agent.

pub fn state_start_timestamp(&self) -> Option<&DateTime>

The epoch timestamp when the contact state started.

pub fn connected_to_agent_timestamp(&self) -> Option<&DateTime>

The time at which the contact was connected to an agent.

pub fn queue(&self) -> Option<&QueueReference>

Contains information about a queue resource for which metrics are returned.

impl AgentContactReference

pub fn builder() -> AgentContactReferenceBuilder

Creates a new builder-style object to manufacture AgentContactReference.

Trait Implementations

impl Clone for AgentContactReference

fn clone(&self) -> AgentContactReference

Returns a copy of the value.

fn clone_from(&mut self, source: &Self)

Performs copy-assignment from source.

impl Debug for AgentContactReference

fn fmt(&self, f: &mut Formatter<'_>) -> Result

Formats the value using the given formatter.

impl PartialEq for AgentContactReference

fn eq(&self, other: &AgentContactReference) -> bool

This method tests for self and other values to be equal, and is used by ==.

fn ne(&self, other: &Rhs) -> bool

This method tests for !=. The default implementation is almost always sufficient, and should not be overridden without very good reason.

impl StructuralPartialEq for AgentContactReference