Struct aws_sdk_connect::types::builders::ContactBuilder
source · #[non_exhaustive]pub struct ContactBuilder { /* private fields */ }
Expand description
A builder for Contact
.
Implementations§
source§impl ContactBuilder
impl ContactBuilder
sourcepub fn arn(self, input: impl Into<String>) -> Self
pub fn arn(self, input: impl Into<String>) -> Self
The Amazon Resource Name (ARN) for the contact.
sourcepub fn set_arn(self, input: Option<String>) -> Self
pub fn set_arn(self, input: Option<String>) -> Self
The Amazon Resource Name (ARN) for the contact.
sourcepub fn initial_contact_id(self, input: impl Into<String>) -> Self
pub fn initial_contact_id(self, input: impl Into<String>) -> Self
If this contact is related to other contacts, this is the ID of the initial contact.
sourcepub fn set_initial_contact_id(self, input: Option<String>) -> Self
pub fn set_initial_contact_id(self, input: Option<String>) -> Self
If this contact is related to other contacts, this is the ID of the initial contact.
sourcepub fn get_initial_contact_id(&self) -> &Option<String>
pub fn get_initial_contact_id(&self) -> &Option<String>
If this contact is related to other contacts, this is the ID of the initial contact.
sourcepub fn previous_contact_id(self, input: impl Into<String>) -> Self
pub fn previous_contact_id(self, input: impl Into<String>) -> Self
If this contact is not the first contact, this is the ID of the previous contact.
sourcepub fn set_previous_contact_id(self, input: Option<String>) -> Self
pub fn set_previous_contact_id(self, input: Option<String>) -> Self
If this contact is not the first contact, this is the ID of the previous contact.
sourcepub fn get_previous_contact_id(&self) -> &Option<String>
pub fn get_previous_contact_id(&self) -> &Option<String>
If this contact is not the first contact, this is the ID of the previous contact.
sourcepub fn initiation_method(self, input: ContactInitiationMethod) -> Self
pub fn initiation_method(self, input: ContactInitiationMethod) -> Self
Indicates how the contact was initiated.
sourcepub fn set_initiation_method(
self,
input: Option<ContactInitiationMethod>
) -> Self
pub fn set_initiation_method( self, input: Option<ContactInitiationMethod> ) -> Self
Indicates how the contact was initiated.
sourcepub fn get_initiation_method(&self) -> &Option<ContactInitiationMethod>
pub fn get_initiation_method(&self) -> &Option<ContactInitiationMethod>
Indicates how the contact was initiated.
sourcepub fn description(self, input: impl Into<String>) -> Self
pub fn description(self, input: impl Into<String>) -> Self
The description of the contact.
sourcepub fn set_description(self, input: Option<String>) -> Self
pub fn set_description(self, input: Option<String>) -> Self
The description of the contact.
sourcepub fn get_description(&self) -> &Option<String>
pub fn get_description(&self) -> &Option<String>
The description of the contact.
sourcepub fn set_channel(self, input: Option<Channel>) -> Self
pub fn set_channel(self, input: Option<Channel>) -> Self
How the contact reached your contact center.
sourcepub fn get_channel(&self) -> &Option<Channel>
pub fn get_channel(&self) -> &Option<Channel>
How the contact reached your contact center.
sourcepub fn queue_info(self, input: QueueInfo) -> Self
pub fn queue_info(self, input: QueueInfo) -> Self
If this contact was queued, this contains information about the queue.
sourcepub fn set_queue_info(self, input: Option<QueueInfo>) -> Self
pub fn set_queue_info(self, input: Option<QueueInfo>) -> Self
If this contact was queued, this contains information about the queue.
sourcepub fn get_queue_info(&self) -> &Option<QueueInfo>
pub fn get_queue_info(&self) -> &Option<QueueInfo>
If this contact was queued, this contains information about the queue.
sourcepub fn agent_info(self, input: AgentInfo) -> Self
pub fn agent_info(self, input: AgentInfo) -> Self
Information about the agent who accepted the contact.
sourcepub fn set_agent_info(self, input: Option<AgentInfo>) -> Self
pub fn set_agent_info(self, input: Option<AgentInfo>) -> Self
Information about the agent who accepted the contact.
sourcepub fn get_agent_info(&self) -> &Option<AgentInfo>
pub fn get_agent_info(&self) -> &Option<AgentInfo>
Information about the agent who accepted the contact.
sourcepub fn initiation_timestamp(self, input: DateTime) -> Self
pub fn initiation_timestamp(self, input: DateTime) -> Self
The date and time this contact was initiated, in UTC time. For INBOUND
, this is when the contact arrived. For OUTBOUND
, this is when the agent began dialing. For CALLBACK
, this is when the callback contact was created. For TRANSFER
and QUEUE_TRANSFER
, this is when the transfer was initiated. For API
, this is when the request arrived. For EXTERNAL_OUTBOUND
, this is when the agent started dialing the external participant. For MONITOR
, this is when the supervisor started listening to a contact.
sourcepub fn set_initiation_timestamp(self, input: Option<DateTime>) -> Self
pub fn set_initiation_timestamp(self, input: Option<DateTime>) -> Self
The date and time this contact was initiated, in UTC time. For INBOUND
, this is when the contact arrived. For OUTBOUND
, this is when the agent began dialing. For CALLBACK
, this is when the callback contact was created. For TRANSFER
and QUEUE_TRANSFER
, this is when the transfer was initiated. For API
, this is when the request arrived. For EXTERNAL_OUTBOUND
, this is when the agent started dialing the external participant. For MONITOR
, this is when the supervisor started listening to a contact.
sourcepub fn get_initiation_timestamp(&self) -> &Option<DateTime>
pub fn get_initiation_timestamp(&self) -> &Option<DateTime>
The date and time this contact was initiated, in UTC time. For INBOUND
, this is when the contact arrived. For OUTBOUND
, this is when the agent began dialing. For CALLBACK
, this is when the callback contact was created. For TRANSFER
and QUEUE_TRANSFER
, this is when the transfer was initiated. For API
, this is when the request arrived. For EXTERNAL_OUTBOUND
, this is when the agent started dialing the external participant. For MONITOR
, this is when the supervisor started listening to a contact.
sourcepub fn disconnect_timestamp(self, input: DateTime) -> Self
pub fn disconnect_timestamp(self, input: DateTime) -> Self
The timestamp when the customer endpoint disconnected from Amazon Connect.
sourcepub fn set_disconnect_timestamp(self, input: Option<DateTime>) -> Self
pub fn set_disconnect_timestamp(self, input: Option<DateTime>) -> Self
The timestamp when the customer endpoint disconnected from Amazon Connect.
sourcepub fn get_disconnect_timestamp(&self) -> &Option<DateTime>
pub fn get_disconnect_timestamp(&self) -> &Option<DateTime>
The timestamp when the customer endpoint disconnected from Amazon Connect.
sourcepub fn last_update_timestamp(self, input: DateTime) -> Self
pub fn last_update_timestamp(self, input: DateTime) -> Self
The timestamp when contact was last updated.
sourcepub fn set_last_update_timestamp(self, input: Option<DateTime>) -> Self
pub fn set_last_update_timestamp(self, input: Option<DateTime>) -> Self
The timestamp when contact was last updated.
sourcepub fn get_last_update_timestamp(&self) -> &Option<DateTime>
pub fn get_last_update_timestamp(&self) -> &Option<DateTime>
The timestamp when contact was last updated.
sourcepub fn last_paused_timestamp(self, input: DateTime) -> Self
pub fn last_paused_timestamp(self, input: DateTime) -> Self
The timestamp when the contact was last paused.
sourcepub fn set_last_paused_timestamp(self, input: Option<DateTime>) -> Self
pub fn set_last_paused_timestamp(self, input: Option<DateTime>) -> Self
The timestamp when the contact was last paused.
sourcepub fn get_last_paused_timestamp(&self) -> &Option<DateTime>
pub fn get_last_paused_timestamp(&self) -> &Option<DateTime>
The timestamp when the contact was last paused.
sourcepub fn last_resumed_timestamp(self, input: DateTime) -> Self
pub fn last_resumed_timestamp(self, input: DateTime) -> Self
The timestamp when the contact was last resumed.
sourcepub fn set_last_resumed_timestamp(self, input: Option<DateTime>) -> Self
pub fn set_last_resumed_timestamp(self, input: Option<DateTime>) -> Self
The timestamp when the contact was last resumed.
sourcepub fn get_last_resumed_timestamp(&self) -> &Option<DateTime>
pub fn get_last_resumed_timestamp(&self) -> &Option<DateTime>
The timestamp when the contact was last resumed.
sourcepub fn total_pause_count(self, input: i32) -> Self
pub fn total_pause_count(self, input: i32) -> Self
Total pause count for a contact.
sourcepub fn set_total_pause_count(self, input: Option<i32>) -> Self
pub fn set_total_pause_count(self, input: Option<i32>) -> Self
Total pause count for a contact.
sourcepub fn get_total_pause_count(&self) -> &Option<i32>
pub fn get_total_pause_count(&self) -> &Option<i32>
Total pause count for a contact.
sourcepub fn total_pause_duration_in_seconds(self, input: i32) -> Self
pub fn total_pause_duration_in_seconds(self, input: i32) -> Self
Total pause duration for a contact in seconds.
sourcepub fn set_total_pause_duration_in_seconds(self, input: Option<i32>) -> Self
pub fn set_total_pause_duration_in_seconds(self, input: Option<i32>) -> Self
Total pause duration for a contact in seconds.
sourcepub fn get_total_pause_duration_in_seconds(&self) -> &Option<i32>
pub fn get_total_pause_duration_in_seconds(&self) -> &Option<i32>
Total pause duration for a contact in seconds.
sourcepub fn scheduled_timestamp(self, input: DateTime) -> Self
pub fn scheduled_timestamp(self, input: DateTime) -> Self
The timestamp, in Unix epoch time format, at which to start running the inbound flow.
sourcepub fn set_scheduled_timestamp(self, input: Option<DateTime>) -> Self
pub fn set_scheduled_timestamp(self, input: Option<DateTime>) -> Self
The timestamp, in Unix epoch time format, at which to start running the inbound flow.
sourcepub fn get_scheduled_timestamp(&self) -> &Option<DateTime>
pub fn get_scheduled_timestamp(&self) -> &Option<DateTime>
The timestamp, in Unix epoch time format, at which to start running the inbound flow.
The contactId that is related to this contact.
The contactId that is related to this contact.
The contactId that is related to this contact.
sourcepub fn wisdom_info(self, input: WisdomInfo) -> Self
pub fn wisdom_info(self, input: WisdomInfo) -> Self
Information about Amazon Connect Wisdom.
sourcepub fn set_wisdom_info(self, input: Option<WisdomInfo>) -> Self
pub fn set_wisdom_info(self, input: Option<WisdomInfo>) -> Self
Information about Amazon Connect Wisdom.
sourcepub fn get_wisdom_info(&self) -> &Option<WisdomInfo>
pub fn get_wisdom_info(&self) -> &Option<WisdomInfo>
Information about Amazon Connect Wisdom.
sourcepub fn queue_time_adjustment_seconds(self, input: i32) -> Self
pub fn queue_time_adjustment_seconds(self, input: i32) -> Self
An integer that represents the queue time adjust to be applied to the contact, in seconds (longer / larger queue time are routed preferentially). Cannot be specified if the QueuePriority is specified. Must be statically defined and a valid integer value.
sourcepub fn set_queue_time_adjustment_seconds(self, input: Option<i32>) -> Self
pub fn set_queue_time_adjustment_seconds(self, input: Option<i32>) -> Self
An integer that represents the queue time adjust to be applied to the contact, in seconds (longer / larger queue time are routed preferentially). Cannot be specified if the QueuePriority is specified. Must be statically defined and a valid integer value.
sourcepub fn get_queue_time_adjustment_seconds(&self) -> &Option<i32>
pub fn get_queue_time_adjustment_seconds(&self) -> &Option<i32>
An integer that represents the queue time adjust to be applied to the contact, in seconds (longer / larger queue time are routed preferentially). Cannot be specified if the QueuePriority is specified. Must be statically defined and a valid integer value.
sourcepub fn queue_priority(self, input: i64) -> Self
pub fn queue_priority(self, input: i64) -> Self
An integer that represents the queue priority to be applied to the contact (lower priorities are routed preferentially). Cannot be specified if the QueueTimeAdjustmentSeconds is specified. Must be statically defined, must be larger than zero, and a valid integer value. Default Value is 5.
sourcepub fn set_queue_priority(self, input: Option<i64>) -> Self
pub fn set_queue_priority(self, input: Option<i64>) -> Self
An integer that represents the queue priority to be applied to the contact (lower priorities are routed preferentially). Cannot be specified if the QueueTimeAdjustmentSeconds is specified. Must be statically defined, must be larger than zero, and a valid integer value. Default Value is 5.
sourcepub fn get_queue_priority(&self) -> &Option<i64>
pub fn get_queue_priority(&self) -> &Option<i64>
An integer that represents the queue priority to be applied to the contact (lower priorities are routed preferentially). Cannot be specified if the QueueTimeAdjustmentSeconds is specified. Must be statically defined, must be larger than zero, and a valid integer value. Default Value is 5.
Adds a key-value pair to tags
.
To override the contents of this collection use set_tags
.
Tags associated with the contact. This contains both Amazon Web Services generated and user-defined tags.
Tags associated with the contact. This contains both Amazon Web Services generated and user-defined tags.
Tags associated with the contact. This contains both Amazon Web Services generated and user-defined tags.
Trait Implementations§
source§impl Clone for ContactBuilder
impl Clone for ContactBuilder
source§fn clone(&self) -> ContactBuilder
fn clone(&self) -> ContactBuilder
1.0.0 · source§fn clone_from(&mut self, source: &Self)
fn clone_from(&mut self, source: &Self)
source
. Read moresource§impl Debug for ContactBuilder
impl Debug for ContactBuilder
source§impl Default for ContactBuilder
impl Default for ContactBuilder
source§fn default() -> ContactBuilder
fn default() -> ContactBuilder
source§impl PartialEq for ContactBuilder
impl PartialEq for ContactBuilder
source§fn eq(&self, other: &ContactBuilder) -> bool
fn eq(&self, other: &ContactBuilder) -> bool
self
and other
values to be equal, and is used
by ==
.