pub struct UpdateContactAttributes { /* private fields */ }
Expand description
Fluent builder constructing a request to UpdateContactAttributes
.
Creates or updates user-defined contact attributes associated with the specified contact.
You can create or update user-defined attributes for both ongoing and completed contacts. For example, while the call is active, you can update the customer's name or the reason the customer called. You can add notes about steps that the agent took during the call that display to the next agent that takes the call. You can also update attributes for a contact using data from your CRM application and save the data with the contact in Amazon Connect. You could also flag calls for additional analysis, such as legal review or to identify abusive callers.
Contact attributes are available in Amazon Connect for 24 months, and are then deleted. For information about CTR retention and the maximum size of the CTR attributes section, see Feature specifications in the Amazon Connect Administrator Guide.
Important: You cannot use the operation to update attributes for contacts that occurred prior to the release of the API, which was September 12, 2018. You can update attributes only for contacts that started after the release of the API. If you attempt to update attributes for a contact that occurred prior to the release of the API, a 400 error is returned. This applies also to queued callbacks that were initiated prior to the release of the API but are still active in your instance.
Implementations
sourceimpl UpdateContactAttributes
impl UpdateContactAttributes
sourcepub async fn send(
self
) -> Result<UpdateContactAttributesOutput, SdkError<UpdateContactAttributesError>>
pub async fn send(
self
) -> Result<UpdateContactAttributesOutput, SdkError<UpdateContactAttributesError>>
Sends the request and returns the response.
If an error occurs, an SdkError
will be returned with additional details that
can be matched against.
By default, any retryable failures will be retried twice. Retry behavior is configurable with the RetryConfig, which can be set when configuring the client.
sourcepub fn initial_contact_id(self, input: impl Into<String>) -> Self
pub fn initial_contact_id(self, input: impl Into<String>) -> Self
The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.
sourcepub fn set_initial_contact_id(self, input: Option<String>) -> Self
pub fn set_initial_contact_id(self, input: Option<String>) -> Self
The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.
sourcepub fn instance_id(self, input: impl Into<String>) -> Self
pub fn instance_id(self, input: impl Into<String>) -> Self
The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.
sourcepub fn set_instance_id(self, input: Option<String>) -> Self
pub fn set_instance_id(self, input: Option<String>) -> Self
The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.
sourcepub fn attributes(self, k: impl Into<String>, v: impl Into<String>) -> Self
pub fn attributes(self, k: impl Into<String>, v: impl Into<String>) -> Self
Adds a key-value pair to Attributes
.
To override the contents of this collection use set_attributes
.
The Amazon Connect attributes. These attributes can be accessed in contact flows just like any other contact attributes.
You can have up to 32,768 UTF-8 bytes across all attributes for a contact. Attribute keys can include only alphanumeric, dash, and underscore characters.
sourcepub fn set_attributes(self, input: Option<HashMap<String, String>>) -> Self
pub fn set_attributes(self, input: Option<HashMap<String, String>>) -> Self
The Amazon Connect attributes. These attributes can be accessed in contact flows just like any other contact attributes.
You can have up to 32,768 UTF-8 bytes across all attributes for a contact. Attribute keys can include only alphanumeric, dash, and underscore characters.
Trait Implementations
sourceimpl Clone for UpdateContactAttributes
impl Clone for UpdateContactAttributes
sourcefn clone(&self) -> UpdateContactAttributes
fn clone(&self) -> UpdateContactAttributes
Returns a copy of the value. Read more
1.0.0 · sourcefn clone_from(&mut self, source: &Self)
fn clone_from(&mut self, source: &Self)
Performs copy-assignment from source
. Read more
Auto Trait Implementations
impl !RefUnwindSafe for UpdateContactAttributes
impl Send for UpdateContactAttributes
impl Sync for UpdateContactAttributes
impl Unpin for UpdateContactAttributes
impl !UnwindSafe for UpdateContactAttributes
Blanket Implementations
sourceimpl<T> BorrowMut<T> for T where
T: ?Sized,
impl<T> BorrowMut<T> for T where
T: ?Sized,
const: unstable · sourcefn borrow_mut(&mut self) -> &mut T
fn borrow_mut(&mut self) -> &mut T
Mutably borrows from an owned value. Read more
sourceimpl<T> Instrument for T
impl<T> Instrument for T
sourcefn instrument(self, span: Span) -> Instrumented<Self>
fn instrument(self, span: Span) -> Instrumented<Self>
sourcefn in_current_span(self) -> Instrumented<Self>
fn in_current_span(self) -> Instrumented<Self>
sourceimpl<T> ToOwned for T where
T: Clone,
impl<T> ToOwned for T where
T: Clone,
type Owned = T
type Owned = T
The resulting type after obtaining ownership.
sourcefn clone_into(&self, target: &mut T)
fn clone_into(&self, target: &mut T)
toowned_clone_into
)Uses borrowed data to replace owned data, usually by cloning. Read more
sourceimpl<T> WithSubscriber for T
impl<T> WithSubscriber for T
sourcefn with_subscriber<S>(self, subscriber: S) -> WithDispatch<Self> where
S: Into<Dispatch>,
fn with_subscriber<S>(self, subscriber: S) -> WithDispatch<Self> where
S: Into<Dispatch>,
Attaches the provided Subscriber
to this type, returning a
WithDispatch
wrapper. Read more
sourcefn with_current_subscriber(self) -> WithDispatch<Self>
fn with_current_subscriber(self) -> WithDispatch<Self>
Attaches the current default Subscriber
to this type, returning a
WithDispatch
wrapper. Read more