TransferDestinationAssistantMessage : This is spoken to the customer before connecting them to the destination. Usage: - If this is not provided and transfer tool messages is not provided, default is "Transferring the call now". - If set to "", nothing is spoken. This is useful when you want to silently transfer. This is especially useful when transferring between assistants in a squad. In this scenario, you likely also want to set assistant.firstMessageMode=assistant-speaks-first-with-model-generated-message for the destination assistant. This accepts a string or a ToolMessageStart class. Latter is useful if you want to specify multiple messages for different languages through the contents field.
This is spoken to the customer before connecting them to the destination. Usage: - If this is not provided and transfer tool messages is not provided, default is "Transferring the call now". - If set to "", nothing is spoken. This is useful when you want to silently transfer. This is especially useful when transferring between assistants in a squad. In this scenario, you likely also want to set assistant.firstMessageMode=assistant-speaks-first-with-model-generated-message for the destination assistant. This accepts a string or a ToolMessageStart class. Latter is useful if you want to specify multiple messages for different languages through the contents field.