ServerMessageResponseTransferDestinationRequestDestination : This is the destination you’d like the call to be transferred to.
This is the destination you’d like the call to be transferred to.
This is the mode to use for the transfer. Defaults to rolling-history. - rolling-history: This is the default mode. It keeps the entire conversation history and appends the new assistant’s system message on transfer. Example: Pre-transfer: system: assistant1 system message assistant: assistant1 first message user: hey, good morning assistant: how can i help? user: i need help with my account assistant: (destination.message) Post-transfer: system: assistant1 system message assistant: assistant1 first message user: hey, good morning assistant: how can i help? user: i need help with my account assistant: (destination.message) system: assistant2 system message assistant: assistant2 first message (or model generated if firstMessageMode is set to assistant-speaks-first-with-model-generated-message) - swap-system-message-in-history: This replaces the original system message with the new assistant’s system message on transfer. Example: Pre-transfer: system: assistant1 system message assistant: assistant1 first message user: hey, good morning assistant: how can i help? user: i need help with my account assistant: (destination.message) Post-transfer: system: assistant2 system message assistant: assistant1 first message user: hey, good morning assistant: how can i help? user: i need help with my account assistant: (destination.message) assistant: assistant2 first message (or model generated if firstMessageMode is set to assistant-speaks-first-with-model-generated-message) - delete-history: This deletes the entire conversation history on transfer. Example: Pre-transfer: system: assistant1 system message assistant: assistant1 first message user: hey, good morning assistant: how can i help? user: i need help with my account assistant: (destination.message) Post-transfer: system: assistant2 system message assistant: assistant2 first message user: Yes, please assistant: how can i help? user: i need help with my account - swap-system-message-in-history-and-remove-transfer-tool-messages: This replaces the original system message with the new assistant’s system message on transfer and removes transfer tool messages from conversation history sent to the LLM. Example: Pre-transfer: system: assistant1 system message assistant: assistant1 first message user: hey, good morning assistant: how can i help? user: i need help with my account transfer-tool transfer-tool-result assistant: (destination.message) Post-transfer: system: assistant2 system message assistant: assistant1 first message user: hey, good morning assistant: how can i help? user: i need help with my account assistant: (destination.message) assistant: assistant2 first message (or model generated if firstMessageMode is set to assistant-speaks-first-with-model-generated-message) @default ‘rolling-history’