1use crate::enterprise_knowledge::EnterpriseKnowledgeAnalyzer;
4use crate::enterprise_knowledge_customer::{
5 BehaviorMetrics, CommunicationFrequency, CommunicationPreferences, CustomerEmbedding,
6 CustomerPreferences, CustomerSegment, ProductRecommendation, Purchase, PurchaseChannel,
7};
8use crate::enterprise_knowledge_employee::{
9 EmployeeEmbedding, ExperienceLevel, PerformanceMetrics, ProjectOutcome, ProjectParticipation,
10 Skill, SkillCategory,
11};
12use crate::enterprise_knowledge_engine::MarketAnalysis;
13use crate::enterprise_knowledge_product::{
14 CategoryPerformance, CustomerRatings, FeatureType, ProductAvailability, ProductEmbedding,
15 ProductFeature, SalesMetrics,
16};
17use anyhow::Result;
18use chrono::Utc;
19use std::collections::HashMap;
20use tracing::info;
21
22impl EnterpriseKnowledgeAnalyzer {
23 pub async fn start(&mut self) -> Result<()> {
25 info!("Starting enterprise knowledge analysis system");
26
27 let recommendation_task = self.start_recommendation_engine().await;
28 self.analysis_tasks.push(recommendation_task);
29
30 let skill_analysis_task = self.start_skill_analysis().await;
31 self.analysis_tasks.push(skill_analysis_task);
32
33 let market_analysis_task = self.start_market_analysis().await;
34 self.analysis_tasks.push(market_analysis_task);
35
36 let org_optimization_task = self.start_organizational_optimization().await;
37 self.analysis_tasks.push(org_optimization_task);
38
39 info!("Enterprise knowledge analysis system started successfully");
40 Ok(())
41 }
42
43 pub async fn stop(&mut self) {
45 info!("Stopping enterprise knowledge analysis system");
46
47 for task in self.analysis_tasks.drain(..) {
48 task.abort();
49 }
50
51 info!("Enterprise knowledge analysis system stopped");
52 }
53
54 pub async fn generate_product_embedding(&self, product_id: &str) -> Result<ProductEmbedding> {
56 {
57 let embeddings = self.product_embeddings.read().expect("lock poisoned");
58 if let Some(existing) = embeddings.get(product_id) {
59 return Ok(existing.clone());
60 }
61 }
62
63 info!("Generating product embedding for: {}", product_id);
64
65 let name = format!("Product_{product_id}");
66 let description = format!("Description for product {product_id}");
67 let category = "Electronics".to_string();
68 let subcategories = vec!["Smartphones".to_string(), "Mobile".to_string()];
69
70 let features = vec![
71 ProductFeature {
72 feature_name: "Brand".to_string(),
73 feature_value: "TechCorp".to_string(),
74 feature_type: FeatureType::Categorical,
75 importance_score: 0.9,
76 },
77 ProductFeature {
78 feature_name: "Price".to_string(),
79 feature_value: "299.99".to_string(),
80 feature_type: FeatureType::Numerical,
81 importance_score: 0.8,
82 },
83 ];
84
85 let price = 299.99;
86 let availability = ProductAvailability::InStock(100);
87
88 let sales_metrics = SalesMetrics {
89 units_sold: 1500,
90 revenue: 449_985.0,
91 sales_velocity: 25.5,
92 conversion_rate: 0.12,
93 return_rate: 0.03,
94 profit_margin: 0.35,
95 };
96
97 let mut rating_distribution = HashMap::new();
98 rating_distribution.insert(5, 120);
99 rating_distribution.insert(4, 80);
100 rating_distribution.insert(3, 30);
101 rating_distribution.insert(2, 10);
102 rating_distribution.insert(1, 5);
103
104 let ratings = CustomerRatings {
105 average_rating: 4.2,
106 review_count: 245,
107 rating_distribution,
108 sentiment_score: 0.7,
109 };
110
111 let embedding = self
112 .compute_product_embedding_vector(&name, &description, &features, &sales_metrics)
113 .await?;
114
115 let similar_products = self.find_similar_products(product_id, &embedding).await?;
116
117 let market_position = self
118 .calculate_market_position(&sales_metrics, &ratings)
119 .await?;
120
121 let product_embedding = ProductEmbedding {
122 product_id: product_id.to_string(),
123 name,
124 description,
125 category,
126 subcategories,
127 features,
128 price,
129 availability,
130 sales_metrics,
131 ratings,
132 embedding,
133 similar_products,
134 market_position,
135 last_updated: Utc::now(),
136 };
137
138 {
139 let mut embeddings = self.product_embeddings.write().expect("lock poisoned");
140 embeddings.insert(product_id.to_string(), product_embedding.clone());
141 }
142
143 info!(
144 "Generated product embedding for {} with market position: {:.3}",
145 product_id, market_position
146 );
147 Ok(product_embedding)
148 }
149
150 pub async fn generate_employee_embedding(
152 &self,
153 employee_id: &str,
154 ) -> Result<EmployeeEmbedding> {
155 {
156 let embeddings = self.employee_embeddings.read().expect("lock poisoned");
157 if let Some(existing) = embeddings.get(employee_id) {
158 return Ok(existing.clone());
159 }
160 }
161
162 info!("Generating employee embedding for: {}", employee_id);
163
164 let name = format!("Employee_{employee_id}");
165 let job_title = "Software Engineer".to_string();
166 let department = "Engineering".to_string();
167 let team = "Backend Team".to_string();
168
169 let skills = vec![
170 Skill {
171 skill_name: "Python".to_string(),
172 category: SkillCategory::Technical,
173 proficiency_level: 8,
174 years_experience: 5.0,
175 role_importance: 0.9,
176 market_demand: 0.85,
177 },
178 Skill {
179 skill_name: "Leadership".to_string(),
180 category: SkillCategory::Leadership,
181 proficiency_level: 6,
182 years_experience: 2.0,
183 role_importance: 0.6,
184 market_demand: 0.9,
185 },
186 ];
187
188 let experience_level = ExperienceLevel::Mid;
189
190 let performance_metrics = PerformanceMetrics {
191 overall_score: 8.2,
192 goal_achievement_rate: 0.92,
193 project_completion_rate: 0.95,
194 collaboration_score: 8.5,
195 innovation_score: 7.8,
196 leadership_score: 6.5,
197 };
198
199 let project_history = vec![ProjectParticipation {
200 project_id: "proj_001".to_string(),
201 project_name: "Customer Portal".to_string(),
202 role: "Backend Developer".to_string(),
203 start_date: Utc::now() - chrono::Duration::days(365),
204 end_date: Some(Utc::now() - chrono::Duration::days(300)),
205 outcome: ProjectOutcome::Successful,
206 contribution_score: 8.5,
207 }];
208
209 let collaborators = vec!["emp_002".to_string(), "emp_003".to_string()];
210
211 let embedding = self
212 .compute_employee_embedding_vector(&skills, &performance_metrics, &project_history)
213 .await?;
214
215 let career_predictions = self
216 .predict_career_progression(&skills, &performance_metrics, &experience_level)
217 .await?;
218
219 let employee_embedding = EmployeeEmbedding {
220 employee_id: employee_id.to_string(),
221 name,
222 job_title,
223 department,
224 team,
225 skills,
226 experience_level,
227 performance_metrics,
228 project_history,
229 collaborators,
230 embedding,
231 career_predictions,
232 last_updated: Utc::now(),
233 };
234
235 {
236 let mut embeddings = self.employee_embeddings.write().expect("lock poisoned");
237 embeddings.insert(employee_id.to_string(), employee_embedding.clone());
238 }
239
240 info!(
241 "Generated employee embedding for {} with promotion likelihood: {:.3}",
242 employee_id, employee_embedding.career_predictions.promotion_likelihood
243 );
244 Ok(employee_embedding)
245 }
246
247 pub async fn generate_customer_embedding(
249 &self,
250 customer_id: &str,
251 ) -> Result<CustomerEmbedding> {
252 {
253 let embeddings = self.customer_embeddings.read().expect("lock poisoned");
254 if let Some(existing) = embeddings.get(customer_id) {
255 return Ok(existing.clone());
256 }
257 }
258
259 info!("Generating customer embedding for: {}", customer_id);
260
261 let name = format!("Customer_{customer_id}");
262 let segment = CustomerSegment::Regular;
263
264 let purchase_history = vec![
265 Purchase {
266 product_id: "prod_001".to_string(),
267 purchase_date: Utc::now() - chrono::Duration::days(30),
268 quantity: 1,
269 price: 299.99,
270 channel: PurchaseChannel::Online,
271 satisfaction: Some(4),
272 },
273 Purchase {
274 product_id: "prod_002".to_string(),
275 purchase_date: Utc::now() - chrono::Duration::days(60),
276 quantity: 2,
277 price: 149.99,
278 channel: PurchaseChannel::InStore,
279 satisfaction: Some(5),
280 },
281 ];
282
283 let mut brand_loyalty = HashMap::new();
284 brand_loyalty.insert("TechCorp".to_string(), 0.8);
285 brand_loyalty.insert("InnovateCo".to_string(), 0.6);
286
287 let preferences = CustomerPreferences {
288 preferred_categories: vec!["Electronics".to_string(), "Books".to_string()],
289 price_sensitivity: 0.6,
290 brand_loyalty,
291 preferred_channels: vec![PurchaseChannel::Online, PurchaseChannel::Mobile],
292 communication_preferences: CommunicationPreferences {
293 email_opt_in: true,
294 sms_opt_in: false,
295 frequency: CommunicationFrequency::Weekly,
296 content_types: vec!["Promotions".to_string(), "NewProducts".to_string()],
297 },
298 };
299
300 let behavior_metrics = BehaviorMetrics {
301 visit_frequency: 2.5,
302 avg_session_duration: 12.5,
303 avg_products_viewed: 8.2,
304 cart_abandonment_rate: 0.25,
305 return_visit_rate: 0.7,
306 referral_rate: 0.1,
307 };
308
309 let embedding = self
310 .compute_customer_embedding_vector(&purchase_history, &preferences, &behavior_metrics)
311 .await?;
312
313 let predicted_ltv = self
314 .predict_customer_ltv(&purchase_history, &behavior_metrics)
315 .await?;
316
317 let churn_risk = self
318 .calculate_churn_risk(&behavior_metrics, &purchase_history)
319 .await?;
320
321 let recommendations = self
322 .generate_customer_recommendations(customer_id, &embedding)
323 .await?;
324
325 let customer_embedding = CustomerEmbedding {
326 customer_id: customer_id.to_string(),
327 name,
328 segment,
329 purchase_history,
330 preferences,
331 behavior_metrics,
332 embedding,
333 predicted_ltv,
334 churn_risk,
335 recommendations,
336 last_updated: Utc::now(),
337 };
338
339 {
340 let mut embeddings = self.customer_embeddings.write().expect("lock poisoned");
341 embeddings.insert(customer_id.to_string(), customer_embedding.clone());
342 }
343
344 info!(
345 "Generated customer embedding for {} with LTV: ${:.2} and churn risk: {:.3}",
346 customer_id, predicted_ltv, churn_risk
347 );
348 Ok(customer_embedding)
349 }
350
351 pub async fn recommend_products(
353 &self,
354 customer_id: &str,
355 num_recommendations: usize,
356 ) -> Result<Vec<ProductRecommendation>> {
357 let customer_embedding = self.generate_customer_embedding(customer_id).await?;
358
359 if !customer_embedding.recommendations.is_empty()
360 && customer_embedding.last_updated > Utc::now() - chrono::Duration::hours(6)
361 {
362 return Ok(customer_embedding
363 .recommendations
364 .into_iter()
365 .take(num_recommendations)
366 .collect());
367 }
368
369 self.generate_customer_recommendations(customer_id, &customer_embedding.embedding)
370 .await
371 }
372
373 pub async fn find_similar_employees(
375 &self,
376 employee_id: &str,
377 k: usize,
378 ) -> Result<Vec<(String, f64)>> {
379 let target_embedding = self.generate_employee_embedding(employee_id).await?;
380 let embeddings = {
381 let guard = self.employee_embeddings.read().expect("lock poisoned");
382 guard.clone()
383 };
384
385 let mut similarities = Vec::new();
386
387 for (other_id, other_embedding) in embeddings.iter() {
388 if other_id != employee_id {
389 let similarity = self
390 .calculate_employee_similarity(&target_embedding, other_embedding)
391 .await?;
392 similarities.push((other_id.clone(), similarity));
393 }
394 }
395
396 similarities.sort_by(|a, b| {
397 b.1.partial_cmp(&a.1)
398 .expect("similarity scores should be finite")
399 });
400 similarities.truncate(k);
401
402 Ok(similarities)
403 }
404
405 pub async fn optimize_team_composition(
407 &self,
408 _project_id: &str,
409 required_skills: &[String],
410 ) -> Result<Vec<String>> {
411 let employees = {
412 let guard = self.employee_embeddings.read().expect("lock poisoned");
413 guard.clone()
414 };
415 let mut candidates = Vec::new();
416
417 for (employee_id, employee) in employees.iter() {
418 let skill_match_score = self
419 .calculate_skill_match_score(&employee.skills, required_skills)
420 .await?;
421 candidates.push((employee_id.clone(), skill_match_score));
422 }
423
424 candidates.sort_by(|a, b| {
425 b.1.partial_cmp(&a.1)
426 .expect("candidate scores should be finite")
427 });
428
429 let optimal_team = self.select_optimal_team(candidates, 5).await?;
430
431 Ok(optimal_team)
432 }
433
434 pub async fn analyze_market_trends(&self) -> Result<MarketAnalysis> {
436 let products = {
437 let guard = self.product_embeddings.read().expect("lock poisoned");
438 guard.clone()
439 };
440 let customers = {
441 let guard = self.customer_embeddings.read().expect("lock poisoned");
442 guard.clone()
443 };
444
445 let mut category_performance = HashMap::new();
446 let mut trending_products = Vec::new();
447
448 for (product_id, product) in products.iter() {
449 let performance = category_performance
450 .entry(product.category.clone())
451 .or_insert(CategoryPerformance {
452 total_sales: 0.0,
453 product_count: 0,
454 average_rating: 0.0,
455 growth_rate: 0.0,
456 market_share: 0.0,
457 });
458
459 performance.total_sales += product.sales_metrics.revenue;
460 performance.product_count += 1;
461 performance.average_rating += product.ratings.average_rating;
462
463 if product.sales_metrics.sales_velocity > 20.0 {
464 trending_products.push(product_id.clone());
465 }
466 }
467
468 for performance in category_performance.values_mut() {
469 if performance.product_count > 0 {
470 performance.average_rating /= performance.product_count as f64;
471 }
472 }
473
474 let mut segment_analysis = HashMap::new();
475 for customer in customers.values() {
476 let segment_name = format!("{:?}", customer.segment);
477 let count = segment_analysis.entry(segment_name).or_insert(0);
478 *count += 1;
479 }
480
481 Ok(MarketAnalysis {
482 category_performance,
483 trending_products,
484 segment_distribution: segment_analysis,
485 market_opportunities: self.identify_market_opportunities().await?,
486 competitive_landscape: self.analyze_competitive_landscape().await?,
487 forecast: self.generate_market_forecast().await?,
488 })
489 }
490}