Crate aws_sdk_connectcontactlens
source ·Expand description
Contact Lens for Amazon Connect enables you to analyze conversations between customer and agents, by using speech transcription, natural language processing, and intelligent search capabilities. It performs sentiment analysis, detects issues, and enables you to automatically categorize contacts.
Contact Lens for Amazon Connect provides both real-time and post-call analytics of customer-agent conversations. For more information, see Analyze conversations using Contact Lens in the Amazon Connect Administrator Guide.
Crate Organization
The entry point for most customers will be Client
. Client
exposes one method for each API offered
by the service.
Some APIs require complex or nested arguments. These exist in model
.
Lastly, errors that can be returned by the service are contained within error
. Error
defines a meta
error encompassing all possible errors that can be returned by the service.
The other modules within this crate are not required for normal usage.