Expand description
Data structures used by operation inputs/outputs.
Modules§
Structs§
- Audit
Event Represents the content of a particular audit event.
- Audit
Event Field Fields for audit event.
- Audit
Event Performed By Information of the user which performed the audit.
- Basic
Layout Content specific to
BasicLayout
type. It configures fields in the top panel and More Info tab of agent application.- Boolean
Operands Boolean operands for a condition. In the Amazon Connect admin website, case rules are known as case field conditions. For more information about case field conditions, see Add case field conditions to a case template.
- Case
Event Included Data Details of what case data is published through the case event stream.
- Case
Rule Error Error for batch describe case rules API failure. In the Amazon Connect admin website, case rules are known as case field conditions. For more information about case field conditions, see Add case field conditions to a case template.
- Case
Rule Identifier Object containing case rule identifier information.
- Case
Rule Summary Summary information of this case rule. In the Amazon Connect admin website, case rules are known as case field conditions. For more information about case field conditions, see Add case field conditions to a case template.
- Case
Summary Case summary information.
- Comment
Content Represents the content of a
Comment
to be returned to agents.- Comment
Filter A filter for related items of type
Comment
.- Contact
An object that represents an Amazon Connect contact object.
- Contact
Content An object that represents a content of an Amazon Connect contact object.
- Contact
Filter A filter for related items of type
Contact
.- Domain
Summary Object for the summarized details of the domain.
- Empty
Field Value An empty value. You cannot set
EmptyFieldValue
on a field that is required on a case template.This structure will never have any data members. It signifies an empty value on a case field.
- Empty
Operand Value Represents an empty operand value. In the Amazon Connect admin website, case rules are known as case field conditions. For more information about case field conditions, see Add case field conditions to a case template.
- Event
Bridge Configuration Configuration to enable EventBridge case event delivery and determine what data is delivered.
- Event
Included Data Details of what case and related item data is published through the case event stream.
- Field
Error Object for errors on fields.
- Field
Group Object for a group of fields and associated properties.
- Field
Identifier Object for unique identifier of a field.
- Field
Item Object for field related information.
- Field
Option Object for field Options information.
- Field
Option Error Object for field Options errors.
- Field
Summary Object for the summarized details of the field.
- Field
Value Object for case field values.
- File
Content An object that represents a content of an Amazon Connect file object.
- File
Filter A filter for related items of type
File
.- GetCase
Rule Response Detailed case rule information. In the Amazon Connect admin website, case rules are known as case field conditions. For more information about case field conditions, see Add case field conditions to a case template.
- GetField
Response Object to store detailed field information.
- Layout
Configuration Object to store configuration of layouts associated to the template.
- Layout
Sections Ordered list containing different kinds of sections that can be added. A LayoutSections object can only contain one section.
- Layout
Summary Object for the summarized details of the layout.
- Related
Item Event Included Data Details of what related item data is published through the case event stream.
- Required
Case Rule Required rule type, used to indicate whether a field is required. In the Amazon Connect admin website, case rules are known as case field conditions. For more information about case field conditions, see Add case field conditions to a case template.
- Required
Field List of fields that must have a value provided to create a case.
- Search
Cases Response Item A list of items that represent cases.
- Search
Related Items Response Item A list of items that represent RelatedItems.
- SlaConfiguration
Represents an SLA configuration.
- SlaContent
Represents the content of an SLA to be returned to agents.
- SlaFilter
A filter for related items of type
SLA
.- SlaInput
Configuration Represents the input configuration of an SLA being created.
- Sort
A structured set of sort terms.
- Template
Rule An association representing a case rule acting upon a field. In the Amazon Connect admin website, case rules are known as case field conditions. For more information about case field conditions, see Add case field conditions to a case template.
- Template
Summary Template summary information.
Enums§
- Audit
Event Field Value Union Object to store union of Field values.
- Audit
Event Type - When writing a match expression against
AuditEventType
, it is important to ensure your code is forward-compatible. That is, if a match arm handles a case for a feature that is supported by the service but has not been represented as an enum variant in a current version of SDK, your code should continue to work when you upgrade SDK to a future version in which the enum does include a variant for that feature. - Boolean
Condition Boolean condition for a rule. In the Amazon Connect admin website, case rules are known as case field conditions. For more information about case field conditions, see Add case field conditions to a case template.
- Case
Filter A filter for cases. Only one value can be provided.
- Case
Rule Details Represents what rule type should take place, under what conditions. In the Amazon Connect admin website, case rules are known as case field conditions. For more information about case field conditions, see Add case field conditions to a case template.
- Comment
Body Text Type - When writing a match expression against
CommentBodyTextType
, it is important to ensure your code is forward-compatible. That is, if a match arm handles a case for a feature that is supported by the service but has not been represented as an enum variant in a current version of SDK, your code should continue to work when you upgrade SDK to a future version in which the enum does include a variant for that feature. - Domain
Status - When writing a match expression against
DomainStatus
, it is important to ensure your code is forward-compatible. That is, if a match arm handles a case for a feature that is supported by the service but has not been represented as an enum variant in a current version of SDK, your code should continue to work when you upgrade SDK to a future version in which the enum does include a variant for that feature. - Field
Filter A filter for fields. Only one value can be provided.
- Field
Namespace - When writing a match expression against
FieldNamespace
, it is important to ensure your code is forward-compatible. That is, if a match arm handles a case for a feature that is supported by the service but has not been represented as an enum variant in a current version of SDK, your code should continue to work when you upgrade SDK to a future version in which the enum does include a variant for that feature. - Field
Type - When writing a match expression against
FieldType
, it is important to ensure your code is forward-compatible. That is, if a match arm handles a case for a feature that is supported by the service but has not been represented as an enum variant in a current version of SDK, your code should continue to work when you upgrade SDK to a future version in which the enum does include a variant for that feature. - Field
Value Union Object to store union of Field values.
The
Summary
system field accepts 3000 characters while all other fields accept 500 characters.- Layout
Content Object to store union of different versions of layout content.
- Operand
One Represents the left hand operand in the condition. In the Amazon Connect admin website, case rules are known as case field conditions. For more information about case field conditions, see Add case field conditions to a case template.
- Operand
Two Represents the right hand operand in the condition. In the Amazon Connect admin website, case rules are known as case field conditions. For more information about case field conditions, see Add case field conditions to a case template.
- Order
- When writing a match expression against
Order
, it is important to ensure your code is forward-compatible. That is, if a match arm handles a case for a feature that is supported by the service but has not been represented as an enum variant in a current version of SDK, your code should continue to work when you upgrade SDK to a future version in which the enum does include a variant for that feature. - Related
Item Content Represents the content of a particular type of related item.
- Related
Item Input Content Represents the content of a related item to be created.
- Related
Item Type - When writing a match expression against
RelatedItemType
, it is important to ensure your code is forward-compatible. That is, if a match arm handles a case for a feature that is supported by the service but has not been represented as an enum variant in a current version of SDK, your code should continue to work when you upgrade SDK to a future version in which the enum does include a variant for that feature. - Related
Item Type Filter The list of types of related items and their parameters to use for filtering.
- Rule
Type - When writing a match expression against
RuleType
, it is important to ensure your code is forward-compatible. That is, if a match arm handles a case for a feature that is supported by the service but has not been represented as an enum variant in a current version of SDK, your code should continue to work when you upgrade SDK to a future version in which the enum does include a variant for that feature. - Section
This represents a sections within a panel or tab of the page layout.
- SlaInput
Content Represents the content of an SLA.
- SlaStatus
- When writing a match expression against
SlaStatus
, it is important to ensure your code is forward-compatible. That is, if a match arm handles a case for a feature that is supported by the service but has not been represented as an enum variant in a current version of SDK, your code should continue to work when you upgrade SDK to a future version in which the enum does include a variant for that feature. - SlaType
- When writing a match expression against
SlaType
, it is important to ensure your code is forward-compatible. That is, if a match arm handles a case for a feature that is supported by the service but has not been represented as an enum variant in a current version of SDK, your code should continue to work when you upgrade SDK to a future version in which the enum does include a variant for that feature. - Template
Status - When writing a match expression against
TemplateStatus
, it is important to ensure your code is forward-compatible. That is, if a match arm handles a case for a feature that is supported by the service but has not been represented as an enum variant in a current version of SDK, your code should continue to work when you upgrade SDK to a future version in which the enum does include a variant for that feature. - User
Union Represents the entity that performed the action.