Struct aws_sdk_connect::operation::update_contact_routing_data::builders::UpdateContactRoutingDataFluentBuilder
source · pub struct UpdateContactRoutingDataFluentBuilder { /* private fields */ }
Expand description
Fluent builder constructing a request to UpdateContactRoutingData
.
This API is in preview release for Amazon Connect and is subject to change.
Updates routing priority and age on the contact (QueuePriority and QueueTimeAdjustmentInSeconds). These properties can be used to change a customer's position in the queue. For example, you can move a contact to the back of the queue by setting a lower routing priority relative to other contacts in queue; or you can move a contact to the front of the queue by increasing the routing age which will make the contact look artificially older and therefore higher up in the first-in-first-out routing order. Note that adjusting the routing age of a contact affects only its position in queue, and not its actual queue wait time as reported through metrics. These properties can also be updated by using the Set routing priority / age flow block.
Implementations§
source§impl UpdateContactRoutingDataFluentBuilder
impl UpdateContactRoutingDataFluentBuilder
sourcepub fn as_input(&self) -> &UpdateContactRoutingDataInputBuilder
pub fn as_input(&self) -> &UpdateContactRoutingDataInputBuilder
Access the UpdateContactRoutingData as a reference.
sourcepub async fn send(
self
) -> Result<UpdateContactRoutingDataOutput, SdkError<UpdateContactRoutingDataError, HttpResponse>>
pub async fn send( self ) -> Result<UpdateContactRoutingDataOutput, SdkError<UpdateContactRoutingDataError, HttpResponse>>
Sends the request and returns the response.
If an error occurs, an SdkError
will be returned with additional details that
can be matched against.
By default, any retryable failures will be retried twice. Retry behavior is configurable with the RetryConfig, which can be set when configuring the client.
sourcepub fn customize(
self
) -> CustomizableOperation<UpdateContactRoutingDataOutput, UpdateContactRoutingDataError, Self>
pub fn customize( self ) -> CustomizableOperation<UpdateContactRoutingDataOutput, UpdateContactRoutingDataError, Self>
Consumes this builder, creating a customizable operation that can be modified before being sent.
sourcepub fn instance_id(self, input: impl Into<String>) -> Self
pub fn instance_id(self, input: impl Into<String>) -> Self
The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
sourcepub fn set_instance_id(self, input: Option<String>) -> Self
pub fn set_instance_id(self, input: Option<String>) -> Self
The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
sourcepub fn get_instance_id(&self) -> &Option<String>
pub fn get_instance_id(&self) -> &Option<String>
The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
sourcepub fn contact_id(self, input: impl Into<String>) -> Self
pub fn contact_id(self, input: impl Into<String>) -> Self
The identifier of the contact in this instance of Amazon Connect.
sourcepub fn set_contact_id(self, input: Option<String>) -> Self
pub fn set_contact_id(self, input: Option<String>) -> Self
The identifier of the contact in this instance of Amazon Connect.
sourcepub fn get_contact_id(&self) -> &Option<String>
pub fn get_contact_id(&self) -> &Option<String>
The identifier of the contact in this instance of Amazon Connect.
sourcepub fn queue_time_adjustment_seconds(self, input: i32) -> Self
pub fn queue_time_adjustment_seconds(self, input: i32) -> Self
The number of seconds to add or subtract from the contact's routing age. Contacts are routed to agents on a first-come, first-serve basis. This means that changing their amount of time in queue compared to others also changes their position in queue.
sourcepub fn set_queue_time_adjustment_seconds(self, input: Option<i32>) -> Self
pub fn set_queue_time_adjustment_seconds(self, input: Option<i32>) -> Self
The number of seconds to add or subtract from the contact's routing age. Contacts are routed to agents on a first-come, first-serve basis. This means that changing their amount of time in queue compared to others also changes their position in queue.
sourcepub fn get_queue_time_adjustment_seconds(&self) -> &Option<i32>
pub fn get_queue_time_adjustment_seconds(&self) -> &Option<i32>
The number of seconds to add or subtract from the contact's routing age. Contacts are routed to agents on a first-come, first-serve basis. This means that changing their amount of time in queue compared to others also changes their position in queue.
sourcepub fn queue_priority(self, input: i64) -> Self
pub fn queue_priority(self, input: i64) -> Self
Priority of the contact in the queue. The default priority for new contacts is 5. You can raise the priority of a contact compared to other contacts in the queue by assigning them a higher priority, such as 1 or 2.
sourcepub fn set_queue_priority(self, input: Option<i64>) -> Self
pub fn set_queue_priority(self, input: Option<i64>) -> Self
Priority of the contact in the queue. The default priority for new contacts is 5. You can raise the priority of a contact compared to other contacts in the queue by assigning them a higher priority, such as 1 or 2.
sourcepub fn get_queue_priority(&self) -> &Option<i64>
pub fn get_queue_priority(&self) -> &Option<i64>
Priority of the contact in the queue. The default priority for new contacts is 5. You can raise the priority of a contact compared to other contacts in the queue by assigning them a higher priority, such as 1 or 2.
Trait Implementations§
source§impl Clone for UpdateContactRoutingDataFluentBuilder
impl Clone for UpdateContactRoutingDataFluentBuilder
source§fn clone(&self) -> UpdateContactRoutingDataFluentBuilder
fn clone(&self) -> UpdateContactRoutingDataFluentBuilder
1.0.0 · source§fn clone_from(&mut self, source: &Self)
fn clone_from(&mut self, source: &Self)
source
. Read more