pub struct TransferContactFluentBuilder { /* private fields */ }
Expand description

Fluent builder constructing a request to TransferContact.

Transfers contacts from one agent or queue to another agent or queue at any point after a contact is created. You can transfer a contact to another queue by providing the flow which orchestrates the contact to the destination queue. This gives you more control over contact handling and helps you adhere to the service level agreement (SLA) guaranteed to your customers.

Note the following requirements:

  • Transfer is supported for only TASK contacts.

  • Do not use both QueueId and UserId in the same call.

  • The following flow types are supported: Inbound flow, Transfer to agent flow, and Transfer to queue flow.

  • The TransferContact API can be called only on active contacts.

  • A contact cannot be transferred more than 11 times.

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impl TransferContactFluentBuilder

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pub fn as_input(&self) -> &TransferContactInputBuilder

Access the TransferContact as a reference.

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pub async fn send( self ) -> Result<TransferContactOutput, SdkError<TransferContactError, HttpResponse>>

Sends the request and returns the response.

If an error occurs, an SdkError will be returned with additional details that can be matched against.

By default, any retryable failures will be retried twice. Retry behavior is configurable with the RetryConfig, which can be set when configuring the client.

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pub fn customize( self ) -> CustomizableOperation<TransferContactOutput, TransferContactError, Self>

Consumes this builder, creating a customizable operation that can be modified before being sent.

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pub fn instance_id(self, input: impl Into<String>) -> Self

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

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pub fn set_instance_id(self, input: Option<String>) -> Self

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

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pub fn get_instance_id(&self) -> &Option<String>

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

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pub fn contact_id(self, input: impl Into<String>) -> Self

The identifier of the contact in this instance of Amazon Connect.

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pub fn set_contact_id(self, input: Option<String>) -> Self

The identifier of the contact in this instance of Amazon Connect.

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pub fn get_contact_id(&self) -> &Option<String>

The identifier of the contact in this instance of Amazon Connect.

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pub fn queue_id(self, input: impl Into<String>) -> Self

The identifier for the queue.

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pub fn set_queue_id(self, input: Option<String>) -> Self

The identifier for the queue.

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pub fn get_queue_id(&self) -> &Option<String>

The identifier for the queue.

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pub fn user_id(self, input: impl Into<String>) -> Self

The identifier for the user. This can be the ID or the ARN of the user.

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pub fn set_user_id(self, input: Option<String>) -> Self

The identifier for the user. This can be the ID or the ARN of the user.

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pub fn get_user_id(&self) -> &Option<String>

The identifier for the user. This can be the ID or the ARN of the user.

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pub fn contact_flow_id(self, input: impl Into<String>) -> Self

The identifier of the flow.

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pub fn set_contact_flow_id(self, input: Option<String>) -> Self

The identifier of the flow.

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pub fn get_contact_flow_id(&self) -> &Option<String>

The identifier of the flow.

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pub fn client_token(self, input: impl Into<String>) -> Self

A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.

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pub fn set_client_token(self, input: Option<String>) -> Self

A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.

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pub fn get_client_token(&self) -> &Option<String>

A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.

Trait Implementations§

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impl Clone for TransferContactFluentBuilder

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fn clone(&self) -> TransferContactFluentBuilder

Returns a copy of the value. Read more
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fn clone_from(&mut self, source: &Self)

Performs copy-assignment from source. Read more
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impl Debug for TransferContactFluentBuilder

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fn fmt(&self, f: &mut Formatter<'_>) -> Result

Formats the value using the given formatter. Read more

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