pub struct StartContactRecording { /* private fields */ }
Expand description

Fluent builder constructing a request to StartContactRecording.

Starts recording the contact:

  • If the API is called before the agent joins the call, recording starts when the agent joins the call.

  • If the API is called after the agent joins the call, recording starts at the time of the API call.

StartContactRecording is a one-time action. For example, if you use StopContactRecording to stop recording an ongoing call, you can't use StartContactRecording to restart it. For scenarios where the recording has started and you want to suspend and resume it, such as when collecting sensitive information (for example, a credit card number), use SuspendContactRecording and ResumeContactRecording.

You can use this API to override the recording behavior configured in the Set recording behavior block.

Only voice recordings are supported at this time.

Implementations

Sends the request and returns the response.

If an error occurs, an SdkError will be returned with additional details that can be matched against.

By default, any retryable failures will be retried twice. Retry behavior is configurable with the RetryConfig, which can be set when configuring the client.

The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.

The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.

The identifier of the contact.

The identifier of the contact.

The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.

The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.

The person being recorded.

The person being recorded.

Trait Implementations

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