Struct aws_sdk_connect::model::Contact
source · [−]#[non_exhaustive]pub struct Contact {Show 14 fields
pub arn: Option<String>,
pub id: Option<String>,
pub initial_contact_id: Option<String>,
pub previous_contact_id: Option<String>,
pub initiation_method: Option<ContactInitiationMethod>,
pub name: Option<String>,
pub description: Option<String>,
pub channel: Option<Channel>,
pub queue_info: Option<QueueInfo>,
pub agent_info: Option<AgentInfo>,
pub initiation_timestamp: Option<DateTime>,
pub disconnect_timestamp: Option<DateTime>,
pub last_update_timestamp: Option<DateTime>,
pub scheduled_timestamp: Option<DateTime>,
}
Expand description
Contains information about a contact.
Fields (Non-exhaustive)
This struct is marked as non-exhaustive
Struct { .. }
syntax; cannot be matched against without a wildcard ..
; and struct update syntax will not work.arn: Option<String>
The Amazon Resource Name (ARN) for the contact.
id: Option<String>
The identifier for the contact.
initial_contact_id: Option<String>
If this contact is related to other contacts, this is the ID of the initial contact.
previous_contact_id: Option<String>
If this contact is not the first contact, this is the ID of the previous contact.
initiation_method: Option<ContactInitiationMethod>
Indicates how the contact was initiated.
name: Option<String>
The name of the contact.
description: Option<String>
The description of the contact.
channel: Option<Channel>
How the contact reached your contact center.
queue_info: Option<QueueInfo>
If this contact was queued, this contains information about the queue.
agent_info: Option<AgentInfo>
Information about the agent who accepted the contact.
initiation_timestamp: Option<DateTime>
The date and time this contact was initiated, in UTC time. For INBOUND
, this is when the contact arrived. For OUTBOUND
, this is when the agent began dialing. For CALLBACK
, this is when the callback contact was created. For TRANSFER
and QUEUE_TRANSFER
, this is when the transfer was initiated. For API
, this is when the request arrived.
disconnect_timestamp: Option<DateTime>
The timestamp when the customer endpoint disconnected from Amazon Connect.
last_update_timestamp: Option<DateTime>
The timestamp when contact was last updated.
scheduled_timestamp: Option<DateTime>
The timestamp, in Unix epoch time format, at which to start running the inbound flow.
Implementations
If this contact is related to other contacts, this is the ID of the initial contact.
If this contact is not the first contact, this is the ID of the previous contact.
Indicates how the contact was initiated.
The description of the contact.
If this contact was queued, this contains information about the queue.
Information about the agent who accepted the contact.
The date and time this contact was initiated, in UTC time. For INBOUND
, this is when the contact arrived. For OUTBOUND
, this is when the agent began dialing. For CALLBACK
, this is when the callback contact was created. For TRANSFER
and QUEUE_TRANSFER
, this is when the transfer was initiated. For API
, this is when the request arrived.
The timestamp when the customer endpoint disconnected from Amazon Connect.
The timestamp when contact was last updated.
The timestamp, in Unix epoch time format, at which to start running the inbound flow.
Trait Implementations
Auto Trait Implementations
impl RefUnwindSafe for Contact
impl UnwindSafe for Contact
Blanket Implementations
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