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Data structures used by operation inputs/outputs.

Modules

Structs

Information about the contact associated to the user.

Information about the agent who accepted the contact.

Contains information about an agent status.

Information about the agent's status.

Summary information for an agent status.

Configuration of the answering machine detection.

Information about a reference when the referenceType is ATTACHMENT. Otherwise, null.

A toggle for an individual feature at the instance level.

Information about available phone numbers.

A chat message.

The streaming configuration, such as the Amazon SNS streaming endpoint.

Information about a phone number that has been claimed to your Amazon Connect instance.

Contains information about a contact.

Filters user data based on the contact information that is associated to the users. It contains a list of contact states.

Contains information about a flow.

Contains information about a flow module.

Contains summary information about a flow.

Contains summary information about a flow.

An object that can be used to specify Tag conditions inside the SearchFilter. This accepts an OR of AND (List of List) input where:

Contains credentials to use for federation.

Contains information about a real-time metric. For a description of each metric, see Real-time Metrics Definitions in the Amazon Connect Administrator Guide.

Contains the data for a real-time metric.

Contains information about a set of real-time metrics.

Information about a reference when the referenceType is DATE. Otherwise, null.

Contains information about a default vocabulary.

Contains information about the dimensions for a set of metrics.

Information about a reference when the referenceType is EMAIL. Otherwise, null.

The encryption configuration.

Contains the filter to apply when retrieving metrics.

Contains information about a hierarchy group.

A leaf node condition which can be used to specify a hierarchy group condition.

Contains summary information about a hierarchy group.

Information about the hierarchy group.

Contains information about a hierarchy level.

Contains information about the hierarchy level to update.

Contains information about the levels of a hierarchy group.

Information about the levels in the hierarchy group.

Contains information about a hierarchy structure.

Contains information about the level hierarchy to update.

Contains information about a historical metric. For a description of each metric, see Historical Metrics Definitions in the Amazon Connect Administrator Guide.

Contains the data for a historical metric.

Contains information about the historical metrics retrieved.

Information about of the hours of operation.

Contains information about the hours of operation.

Contains summary information about hours of operation for a contact center.

The start time or end time for an hours of operation.

The Amazon Connect instance.

Relevant details why the instance was not successfully created.

The storage configuration for the instance.

Information about the instance.

Contains summary information about the associated AppIntegrations.

A field that is invisible to an agent.

Configuration information of a Kinesis Data Firehose delivery stream.

Configuration information of a Kinesis data stream.

Configuration information of a Kinesis video stream.

Configuration information of an Amazon Lex bot.

Configuration information of an Amazon Lex or Amazon Lex V2 bot.

Configuration information of an Amazon Lex V2 bot.

Information about phone numbers that have been claimed to your Amazon Connect instance.

Contains information about which channels are supported, and how many contacts an agent can have on a channel simultaneously.

Information about a reference when the referenceType is NUMBER. Otherwise, null.

The outbound caller ID name, number, and outbound whisper flow.

The customer's details.

Contains information about a phone number for a quick connect.

The status of the phone number.

Contains summary information about a phone number for a contact center.

Information about a problem detail.

Contains information about the prompt.

Contains information about why a property is not valid.

Contains information about a queue.

If this contact was queued, this contains information about the queue.

Contains information about a queue for a quick connect. The flow must be of type Transfer to Queue.

Contains information about a queue resource for which metrics are returned.

Contains summary information about a queue.

Contains information about a quick connect.

Contains configuration settings for a quick connect.

Contains summary information about a quick connect.

Indicates a field that is read-only to an agent.

Well-formed data on a contact, used by agents to complete a contact request. You can have up to 4,096 UTF-8 bytes across all references for a contact.

Information about a required field.

Contains information about a routing profile.

Contains information about the queue and channel for which priority and delay can be set.

Contains summary information about a routing profile queue.

Contains the channel and queue identifier for a routing profile.

Information about the routing profile assigned to the user.

Contains summary information about a routing profile.

Information about the Amazon Simple Storage Service (Amazon S3) storage type.

Configuration information of the security key.

Contains information about a security profile.

The search criteria to be used to return security profiles.

Information about the returned security profiles.

Contains information about a security profile.

Filters to be applied to search results.

A leaf node condition which can be used to specify a string condition, for example, username = 'abc'.

Information about a reference when the referenceType is STRING. Otherwise, null.

A leaf node condition which can be used to specify a tag condition, for example, HAVE BPO = 123.

Describes constraints that apply to the template fields.

Describes a default field and its corresponding value.

Describes default values for fields on a template.

Describes a single task template field.

The identifier of the task template field.

Contains summary information about the task template.

Contains information about the threshold for service level metrics.

The URL reference.

Contains the use case.

Contains information about a user account for a Amazon Connect instance.

Data for a user.

A filter for the user data.

Contains information about the identity of a user.

The user's first name and last name.

Contains information about the phone configuration settings for a user.

Contains information about the quick connect configuration settings for a user. The contact flow must be of type Transfer to Agent.

Information about the user.

The search criteria to be used to return users.

Filters to be applied to search results.

Information about the returned users.

Contains summary information about a user.

Contains information about a custom vocabulary.

Contains summary information about the custom vocabulary.

Contains information about the recording configuration settings.

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