Expand description

Amazon Connect is a cloud-based contact center solution that you use to set up and manage a customer contact center and provide reliable customer engagement at any scale.

Amazon Connect provides metrics and real-time reporting that enable you to optimize contact routing. You can also resolve customer issues more efficiently by getting customers in touch with the appropriate agents.

There are limits to the number of Amazon Connect resources that you can create. There are also limits to the number of requests that you can make per second. For more information, see Amazon Connect Service Quotas in the Amazon Connect Administrator Guide.

You can connect programmatically to an Amazon Web Services service by using an endpoint. For a list of Amazon Connect endpoints, see Amazon Connect Endpoints.

Working with flows? Check out the Amazon Connect Flow language.

Crate Organization

The entry point for most customers will be Client. Client exposes one method for each API offered by the service.

Some APIs require complex or nested arguments. These exist in model.

Lastly, errors that can be returned by the service are contained within error. Error defines a meta error encompassing all possible errors that can be returned by the service.

The other modules within this crate are not required for normal usage.

Modules

Client and fluent builders for calling the service.

Configuration for the service.

Errors that can occur when calling the service.

Input structures for operations.

Generated accessors for nested fields

Base Middleware Stack

Data structures used by operation inputs/outputs.

All operations that this crate can perform.

Output structures for operations.

Paginators for the service

Re-exported types from supporting crates.

Structs

App name that can be configured with an AWS SDK client to become part of the user agent string.

Client for Amazon Connect Service

Service config.

AWS SDK Credentials

API Endpoint

The region to send requests to.

Retry configuration for requests.

Enums

All possible error types for this service.

Statics

Crate version number.