Struct aws_sdk_connect::client::fluent_builders::TransferContact

pub struct TransferContact { /* private fields */ }

Fluent builder constructing a request to TransferContact.

Transfers contacts from one agent or queue to another agent or queue at any point after a contact is created. You can transfer a contact to another queue by providing the contact flow which orchestrates the contact to the destination queue. This gives you more control over contact handling and helps you adhere to the service level agreement (SLA) guaranteed to your customers.

Note the following requirements:

• Transfer is supported for only TASK contacts.

• Do not use both QueueId and UserId in the same call.

• The following contact flow types are supported: Inbound contact flow, Transfer to agent flow, and Transfer to queue flow.

• The TransferContact API can be called only on active contacts.

• A contact cannot be transferred more than 11 times.

Implementations

impl TransferContact

pub async fn send(
    self
) -> Result<TransferContactOutput, SdkError<TransferContactError>>

Sends the request and returns the response.

If an error occurs, an SdkError will be returned with additional details that can be matched against.

By default, any retryable failures will be retried twice. Retry behavior is configurable with the RetryConfig, which can be set when configuring the client.

pub fn instance_id(self, input: impl Into<String>) -> Self

The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.

pub fn set_instance_id(self, input: Option<String>) -> Self

The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.

pub fn contact_id(self, input: impl Into<String>) -> Self

The identifier of the contact in this instance of Amazon Connect.

pub fn set_contact_id(self, input: Option<String>) -> Self

The identifier of the contact in this instance of Amazon Connect.

pub fn queue_id(self, input: impl Into<String>) -> Self

The identifier for the queue.

pub fn set_queue_id(self, input: Option<String>) -> Self

The identifier for the queue.

pub fn user_id(self, input: impl Into<String>) -> Self

The identifier for the user.

pub fn set_user_id(self, input: Option<String>) -> Self

The identifier for the user.

pub fn contact_flow_id(self, input: impl Into<String>) -> Self

The identifier of the contact flow.

pub fn set_contact_flow_id(self, input: Option<String>) -> Self

The identifier of the contact flow.

pub fn client_token(self, input: impl Into<String>) -> Self

A unique, case-sensitive identifier that you provide to ensure the idempotency of the request.

pub fn set_client_token(self, input: Option<String>) -> Self

A unique, case-sensitive identifier that you provide to ensure the idempotency of the request.

Trait Implementations

impl Clone for TransferContact

fn clone(&self) -> TransferContact

Returns a copy of the value.

fn clone_from(&mut self, source: &Self)

Performs copy-assignment from source.

impl Debug for TransferContact

fn fmt(&self, f: &mut Formatter<'_>) -> Result

Formats the value using the given formatter.