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Amazon Connect is a cloud-based contact center solution that makes it easy to set up and manage a customer contact center and provide reliable customer engagement at any scale.

Amazon Connect enables customer contacts through voice or chat.

The APIs described here are used by chat participants, such as agents and customers.

If you’re using the service, you’re probably looking for ConnectParticipantClient and ConnectParticipant.

Structs

The case-insensitive input to indicate standard MIME type that describes the format of the file that will be uploaded.

A client for the Amazon Connect Participant API.

Connection credentials.

An item - message or event - that has been sent.

A filtering option for where to start. For example, if you sent 100 messages, start with message 50.

Fields to be used while uploading the attachment.

The websocket for the participant's connection.

Enums

Errors returned by CompleteAttachmentUpload

Errors returned by CreateParticipantConnection

Errors returned by DisconnectParticipant

Errors returned by GetAttachment

Errors returned by GetTranscript

Errors returned by SendEvent

Errors returned by SendMessage

Errors returned by StartAttachmentUpload

Traits

Trait representing the capabilities of the Amazon Connect Participant API. Amazon Connect Participant clients implement this trait.