Crate rusoto_connect

Amazon Connect is a cloud-based contact center solution that makes it easy to set up and manage a customer contact center and provide reliable customer engagement at any scale.

Amazon Connect provides rich metrics and real-time reporting that allow you to optimize contact routing. You can also resolve customer issues more efficiently by putting customers in touch with the right agents.

There are limits to the number of Amazon Connect resources that you can create and limits to the number of requests that you can make per second. For more information, see Amazon Connect Service Quotas in the Amazon Connect Administrator Guide.

To connect programmatically to an AWS service, you use an endpoint. For a list of Amazon Connect endpoints, see Amazon Connect Endpoints.

Working with contact flows? Check out the Amazon Connect Flow language.

If you're using the service, you're probably looking for ConnectClient and Connect.

Structs

AssociateApprovedOriginRequest
AssociateInstanceStorageConfigRequest
AssociateInstanceStorageConfigResponse
AssociateLambdaFunctionRequest
AssociateLexBotRequest
AssociateRoutingProfileQueuesRequest
AssociateSecurityKeyRequest
AssociateSecurityKeyResponse
Attribute	A toggle for an individual feature at the instance level.
ChatMessage	A chat message.
ConnectClient	A client for the Amazon Connect API.
ContactFlow	Contains information about a contact flow.
ContactFlowSummary	Contains summary information about a contact flow. You can also create and update contact flows using the Amazon Connect Flow language.
CreateContactFlowRequest
CreateContactFlowResponse
CreateInstanceRequest
CreateInstanceResponse
CreateIntegrationAssociationRequest
CreateIntegrationAssociationResponse
CreateQuickConnectRequest
CreateQuickConnectResponse
CreateRoutingProfileRequest
CreateRoutingProfileResponse
CreateUseCaseRequest
CreateUseCaseResponse
CreateUserHierarchyGroupRequest
CreateUserHierarchyGroupResponse
CreateUserRequest
CreateUserResponse
Credentials	Contains credentials to use for federation.
CurrentMetric	Contains information about a real-time metric. For a description of each metric, see Real-time Metrics Definitions in the Amazon Connect Administrator Guide.
CurrentMetricData	Contains the data for a real-time metric.
CurrentMetricResult	Contains information about a set of real-time metrics.
DeleteInstanceRequest
DeleteIntegrationAssociationRequest
DeleteQuickConnectRequest
DeleteUseCaseRequest
DeleteUserHierarchyGroupRequest
DeleteUserRequest
DescribeContactFlowRequest
DescribeContactFlowResponse
DescribeInstanceAttributeRequest
DescribeInstanceAttributeResponse
DescribeInstanceRequest
DescribeInstanceResponse
DescribeInstanceStorageConfigRequest
DescribeInstanceStorageConfigResponse
DescribeQuickConnectRequest
DescribeQuickConnectResponse
DescribeRoutingProfileRequest
DescribeRoutingProfileResponse
DescribeUserHierarchyGroupRequest
DescribeUserHierarchyGroupResponse
DescribeUserHierarchyStructureRequest
DescribeUserHierarchyStructureResponse
DescribeUserRequest
DescribeUserResponse
Dimensions	Contains information about the dimensions for a set of metrics.
DisassociateApprovedOriginRequest
DisassociateInstanceStorageConfigRequest
DisassociateLambdaFunctionRequest
DisassociateLexBotRequest
DisassociateRoutingProfileQueuesRequest
DisassociateSecurityKeyRequest
EncryptionConfig	The encryption configuration.
Filters	Contains the filter to apply when retrieving metrics.
GetContactAttributesRequest
GetContactAttributesResponse
GetCurrentMetricDataRequest
GetCurrentMetricDataResponse
GetFederationTokenRequest
GetFederationTokenResponse
GetMetricDataRequest
GetMetricDataResponse
HierarchyGroup	Contains information about a hierarchy group.
HierarchyGroupSummary	Contains summary information about a hierarchy group.
HierarchyLevel	Contains information about a hierarchy level.
HierarchyLevelUpdate	Contains information about the hierarchy level to update.
HierarchyPath	Contains information about the levels of a hierarchy group.
HierarchyStructure	Contains information about a hierarchy structure.
HierarchyStructureUpdate	Contains information about the level hierarchy to update.
HistoricalMetric	Contains information about a historical metric. For a description of each metric, see Historical Metrics Definitions in the Amazon Connect Administrator Guide.
HistoricalMetricData	Contains the data for a historical metric.
HistoricalMetricResult	Contains information about the historical metrics retrieved.
HoursOfOperationSummary	Contains summary information about hours of operation for a contact center.
Instance	The Amazon Connect instance.
InstanceStatusReason	Relevant details why the instance was not successfully created.
InstanceStorageConfig	The storage configuration for the instance.
InstanceSummary	Information about the instance.
IntegrationAssociationSummary	Contains summary information about the associated AppIntegrations.
KinesisFirehoseConfig	Configuration information of a Kinesis Firehose delivery stream.
KinesisStreamConfig	Configuration information of a Kinesis data stream.
KinesisVideoStreamConfig	Configuration information of a Kinesis video stream.
LexBot	Configuration information of an Amazon Lex bot.
ListApprovedOriginsRequest
ListApprovedOriginsResponse
ListContactFlowsRequest
ListContactFlowsResponse
ListHoursOfOperationsRequest
ListHoursOfOperationsResponse
ListInstanceAttributesRequest
ListInstanceAttributesResponse
ListInstanceStorageConfigsRequest
ListInstanceStorageConfigsResponse
ListInstancesRequest
ListInstancesResponse
ListIntegrationAssociationsRequest
ListIntegrationAssociationsResponse
ListLambdaFunctionsRequest
ListLambdaFunctionsResponse
ListLexBotsRequest
ListLexBotsResponse
ListPhoneNumbersRequest
ListPhoneNumbersResponse
ListPromptsRequest
ListPromptsResponse
ListQueuesRequest
ListQueuesResponse
ListQuickConnectsRequest
ListQuickConnectsResponse
ListRoutingProfileQueuesRequest
ListRoutingProfileQueuesResponse
ListRoutingProfilesRequest
ListRoutingProfilesResponse
ListSecurityKeysRequest
ListSecurityKeysResponse
ListSecurityProfilesRequest
ListSecurityProfilesResponse
ListTagsForResourceRequest
ListTagsForResourceResponse
ListUseCasesRequest	Provides summary information about the use cases for the specified Amazon Connect AppIntegration association.
ListUseCasesResponse
ListUserHierarchyGroupsRequest
ListUserHierarchyGroupsResponse
ListUsersRequest
ListUsersResponse
MediaConcurrency	Contains information about which channels are supported, and how many contacts an agent can have on a channel simultaneously.
ParticipantDetails	The customer's details.
PhoneNumberQuickConnectConfig	Contains information about a phone number for a quick connect.
PhoneNumberSummary	Contains summary information about a phone number for a contact center.
ProblemDetail	Information about a problem detail.
PromptSummary	Contains information about the prompt.
QueueQuickConnectConfig	Contains information about a queue for a quick connect. The contact flow must be of type Transfer to Queue.
QueueReference	Contains information about a queue resource for which metrics are returned.
QueueSummary	Contains summary information about a queue.
QuickConnect	Contains information about a quick connect.
QuickConnectConfig	Contains configuration settings for a quick connect.
QuickConnectSummary	Contains summary information about a quick connect.
Reference	A link that an agent selects to complete a given task. You can have up to 4,096 UTF-8 bytes across all references for a contact.
ResumeContactRecordingRequest
ResumeContactRecordingResponse
RoutingProfile	Contains information about a routing profile.
RoutingProfileQueueConfig	Contains information about the queue and channel for which priority and delay can be set.
RoutingProfileQueueConfigSummary	Contains summary information about a routing profile queue.
RoutingProfileQueueReference	Contains the channel and queue identifier for a routing profile.
RoutingProfileSummary	Contains summary information about a routing profile.
S3Config	Information about the S3 storage type.
SecurityKey	Configuration information of the security key.
SecurityProfileSummary	Contains information about a security profile.
StartChatContactRequest
StartChatContactResponse
StartContactRecordingRequest
StartContactRecordingResponse
StartOutboundVoiceContactRequest
StartOutboundVoiceContactResponse
StartTaskContactRequest
StartTaskContactResponse
StopContactRecordingRequest
StopContactRecordingResponse
StopContactRequest
StopContactResponse
SuspendContactRecordingRequest
SuspendContactRecordingResponse
TagResourceRequest
Threshold	Contains information about the threshold for service level metrics.
UntagResourceRequest
UpdateContactAttributesRequest
UpdateContactAttributesResponse
UpdateContactFlowContentRequest
UpdateContactFlowNameRequest
UpdateInstanceAttributeRequest
UpdateInstanceStorageConfigRequest
UpdateQuickConnectConfigRequest
UpdateQuickConnectNameRequest
UpdateRoutingProfileConcurrencyRequest
UpdateRoutingProfileDefaultOutboundQueueRequest
UpdateRoutingProfileNameRequest
UpdateRoutingProfileQueuesRequest
UpdateUserHierarchyGroupNameRequest
UpdateUserHierarchyRequest
UpdateUserHierarchyStructureRequest
UpdateUserIdentityInfoRequest
UpdateUserPhoneConfigRequest
UpdateUserRoutingProfileRequest
UpdateUserSecurityProfilesRequest
UseCase	Contains the use case.
User	Contains information about a user account for a Amazon Connect instance.
UserIdentityInfo	Contains information about the identity of a user.
UserPhoneConfig	Contains information about the phone configuration settings for a user.
UserQuickConnectConfig	Contains information about the quick connect configuration settings for a user. The contact flow must be of type Transfer to Agent.
UserSummary	Contains summary information about a user.
VoiceRecordingConfiguration	Contains information about the recording configuration settings.

Enums

AssociateApprovedOriginError	Errors returned by AssociateApprovedOrigin
AssociateInstanceStorageConfigError	Errors returned by AssociateInstanceStorageConfig
AssociateLambdaFunctionError	Errors returned by AssociateLambdaFunction
AssociateLexBotError	Errors returned by AssociateLexBot
AssociateRoutingProfileQueuesError	Errors returned by AssociateRoutingProfileQueues
AssociateSecurityKeyError	Errors returned by AssociateSecurityKey
CreateContactFlowError	Errors returned by CreateContactFlow
CreateInstanceError	Errors returned by CreateInstance
CreateIntegrationAssociationError	Errors returned by CreateIntegrationAssociation
CreateQuickConnectError	Errors returned by CreateQuickConnect
CreateRoutingProfileError	Errors returned by CreateRoutingProfile
CreateUseCaseError	Errors returned by CreateUseCase
CreateUserError	Errors returned by CreateUser
CreateUserHierarchyGroupError	Errors returned by CreateUserHierarchyGroup
DeleteInstanceError	Errors returned by DeleteInstance
DeleteIntegrationAssociationError	Errors returned by DeleteIntegrationAssociation
DeleteQuickConnectError	Errors returned by DeleteQuickConnect
DeleteUseCaseError	Errors returned by DeleteUseCase
DeleteUserError	Errors returned by DeleteUser
DeleteUserHierarchyGroupError	Errors returned by DeleteUserHierarchyGroup
DescribeContactFlowError	Errors returned by DescribeContactFlow
DescribeInstanceAttributeError	Errors returned by DescribeInstanceAttribute
DescribeInstanceError	Errors returned by DescribeInstance
DescribeInstanceStorageConfigError	Errors returned by DescribeInstanceStorageConfig
DescribeQuickConnectError	Errors returned by DescribeQuickConnect
DescribeRoutingProfileError	Errors returned by DescribeRoutingProfile
DescribeUserError	Errors returned by DescribeUser
DescribeUserHierarchyGroupError	Errors returned by DescribeUserHierarchyGroup
DescribeUserHierarchyStructureError	Errors returned by DescribeUserHierarchyStructure
DisassociateApprovedOriginError	Errors returned by DisassociateApprovedOrigin
DisassociateInstanceStorageConfigError	Errors returned by DisassociateInstanceStorageConfig
DisassociateLambdaFunctionError	Errors returned by DisassociateLambdaFunction
DisassociateLexBotError	Errors returned by DisassociateLexBot
DisassociateRoutingProfileQueuesError	Errors returned by DisassociateRoutingProfileQueues
DisassociateSecurityKeyError	Errors returned by DisassociateSecurityKey
GetContactAttributesError	Errors returned by GetContactAttributes
GetCurrentMetricDataError	Errors returned by GetCurrentMetricData
GetFederationTokenError	Errors returned by GetFederationToken
GetMetricDataError	Errors returned by GetMetricData
ListApprovedOriginsError	Errors returned by ListApprovedOrigins
ListContactFlowsError	Errors returned by ListContactFlows
ListHoursOfOperationsError	Errors returned by ListHoursOfOperations
ListInstanceAttributesError	Errors returned by ListInstanceAttributes
ListInstanceStorageConfigsError	Errors returned by ListInstanceStorageConfigs
ListInstancesError	Errors returned by ListInstances
ListIntegrationAssociationsError	Errors returned by ListIntegrationAssociations
ListLambdaFunctionsError	Errors returned by ListLambdaFunctions
ListLexBotsError	Errors returned by ListLexBots
ListPhoneNumbersError	Errors returned by ListPhoneNumbers
ListPromptsError	Errors returned by ListPrompts
ListQueuesError	Errors returned by ListQueues
ListQuickConnectsError	Errors returned by ListQuickConnects
ListRoutingProfileQueuesError	Errors returned by ListRoutingProfileQueues
ListRoutingProfilesError	Errors returned by ListRoutingProfiles
ListSecurityKeysError	Errors returned by ListSecurityKeys
ListSecurityProfilesError	Errors returned by ListSecurityProfiles
ListTagsForResourceError	Errors returned by ListTagsForResource
ListUseCasesError	Errors returned by ListUseCases
ListUserHierarchyGroupsError	Errors returned by ListUserHierarchyGroups
ListUsersError	Errors returned by ListUsers
ResumeContactRecordingError	Errors returned by ResumeContactRecording
StartChatContactError	Errors returned by StartChatContact
StartContactRecordingError	Errors returned by StartContactRecording
StartOutboundVoiceContactError	Errors returned by StartOutboundVoiceContact
StartTaskContactError	Errors returned by StartTaskContact
StopContactError	Errors returned by StopContact
StopContactRecordingError	Errors returned by StopContactRecording
SuspendContactRecordingError	Errors returned by SuspendContactRecording
TagResourceError	Errors returned by TagResource
UntagResourceError	Errors returned by UntagResource
UpdateContactAttributesError	Errors returned by UpdateContactAttributes
UpdateContactFlowContentError	Errors returned by UpdateContactFlowContent
UpdateContactFlowNameError	Errors returned by UpdateContactFlowName
UpdateInstanceAttributeError	Errors returned by UpdateInstanceAttribute
UpdateInstanceStorageConfigError	Errors returned by UpdateInstanceStorageConfig
UpdateQuickConnectConfigError	Errors returned by UpdateQuickConnectConfig
UpdateQuickConnectNameError	Errors returned by UpdateQuickConnectName
UpdateRoutingProfileConcurrencyError	Errors returned by UpdateRoutingProfileConcurrency
UpdateRoutingProfileDefaultOutboundQueueError	Errors returned by UpdateRoutingProfileDefaultOutboundQueue
UpdateRoutingProfileNameError	Errors returned by UpdateRoutingProfileName
UpdateRoutingProfileQueuesError	Errors returned by UpdateRoutingProfileQueues
UpdateUserHierarchyError	Errors returned by UpdateUserHierarchy
UpdateUserHierarchyGroupNameError	Errors returned by UpdateUserHierarchyGroupName
UpdateUserHierarchyStructureError	Errors returned by UpdateUserHierarchyStructure
UpdateUserIdentityInfoError	Errors returned by UpdateUserIdentityInfo
UpdateUserPhoneConfigError	Errors returned by UpdateUserPhoneConfig
UpdateUserRoutingProfileError	Errors returned by UpdateUserRoutingProfile
UpdateUserSecurityProfilesError	Errors returned by UpdateUserSecurityProfiles

Traits

Connect

Trait representing the capabilities of the Amazon Connect API. Amazon Connect clients implement this trait.