[][src]Crate rusoto_connect

Amazon Connect is a cloud-based contact center solution that makes it easy to set up and manage a customer contact center and provide reliable customer engagement at any scale.

Amazon Connect provides rich metrics and real-time reporting that allow you to optimize contact routing. You can also resolve customer issues more efficiently by putting customers in touch with the right agents.

There are limits to the number of Amazon Connect resources that you can create and limits to the number of requests that you can make per second. For more information, see Amazon Connect Service Limits in the Amazon Connect Administrator Guide.

If you're using the service, you're probably looking for ConnectClient and Connect.

Structs

ChatMessage

A chat message.

ConnectClient

A client for the Amazon Connect API.

ContactFlowSummary

Contains summary information about a contact flow.

CreateUserRequest
CreateUserResponse
Credentials

Contains credentials to use for federation.

CurrentMetric

Contains information about a real-time metric.

CurrentMetricData

Contains the data for a real-time metric.

CurrentMetricResult

Contains information about a set of real-time metrics.

DeleteUserRequest
DescribeUserHierarchyGroupRequest
DescribeUserHierarchyGroupResponse
DescribeUserHierarchyStructureRequest
DescribeUserHierarchyStructureResponse
DescribeUserRequest
DescribeUserResponse
Dimensions

Contains information about the dimensions for a set of metrics.

Filters

Contains the filter to apply when retrieving metrics.

GetContactAttributesRequest
GetContactAttributesResponse
GetCurrentMetricDataRequest
GetCurrentMetricDataResponse
GetFederationTokenRequest
GetFederationTokenResponse
GetMetricDataRequest
GetMetricDataResponse
HierarchyGroup

Contains information about a hierarchy group.

HierarchyGroupSummary

Contains summary information about a hierarchy group.

HierarchyLevel

Contains information about a hierarchy level.

HierarchyPath

Contains information about the levels of a hierarchy group.

HierarchyStructure

Contains information about a hierarchy structure.

HistoricalMetric

Contains information about a historical metric.

HistoricalMetricData

Contains the data for a historical metric.

HistoricalMetricResult

Contains information about the historical metrics retrieved.

HoursOfOperationSummary

Contains summary information about hours of operation for a contact center.

ListContactFlowsRequest
ListContactFlowsResponse
ListHoursOfOperationsRequest
ListHoursOfOperationsResponse
ListPhoneNumbersRequest
ListPhoneNumbersResponse
ListQueuesRequest
ListQueuesResponse
ListRoutingProfilesRequest
ListRoutingProfilesResponse
ListSecurityProfilesRequest
ListSecurityProfilesResponse
ListTagsForResourceRequest
ListTagsForResourceResponse
ListUserHierarchyGroupsRequest
ListUserHierarchyGroupsResponse
ListUsersRequest
ListUsersResponse
ParticipantDetails

The customer's details.

PhoneNumberSummary

Contains summary information about a phone number for a contact center.

QueueReference

Contains information about a queue resource for which metrics are returned.

QueueSummary

Contains summary information about a queue.

RoutingProfileSummary

Contains summary information about a routing profile.

SecurityProfileSummary

Contains information about a security profile.

StartChatContactRequest
StartChatContactResponse
StartOutboundVoiceContactRequest
StartOutboundVoiceContactResponse
StopContactRequest
StopContactResponse
TagResourceRequest
Threshold

Contains information about the threshold for service level metrics.

UntagResourceRequest
UpdateContactAttributesRequest
UpdateContactAttributesResponse
UpdateUserHierarchyRequest
UpdateUserIdentityInfoRequest
UpdateUserPhoneConfigRequest
UpdateUserRoutingProfileRequest
UpdateUserSecurityProfilesRequest
User

Contains information about a user account for a Amazon Connect instance.

UserIdentityInfo

Contains information about the identity of a user.

UserPhoneConfig

Contains information about the phone configuration settings for a user.

UserSummary

Contains summary information about a user.

Enums

CreateUserError

Errors returned by CreateUser

DeleteUserError

Errors returned by DeleteUser

DescribeUserError

Errors returned by DescribeUser

DescribeUserHierarchyGroupError

Errors returned by DescribeUserHierarchyGroup

DescribeUserHierarchyStructureError

Errors returned by DescribeUserHierarchyStructure

GetContactAttributesError

Errors returned by GetContactAttributes

GetCurrentMetricDataError

Errors returned by GetCurrentMetricData

GetFederationTokenError

Errors returned by GetFederationToken

GetMetricDataError

Errors returned by GetMetricData

ListContactFlowsError

Errors returned by ListContactFlows

ListHoursOfOperationsError

Errors returned by ListHoursOfOperations

ListPhoneNumbersError

Errors returned by ListPhoneNumbers

ListQueuesError

Errors returned by ListQueues

ListRoutingProfilesError

Errors returned by ListRoutingProfiles

ListSecurityProfilesError

Errors returned by ListSecurityProfiles

ListTagsForResourceError

Errors returned by ListTagsForResource

ListUserHierarchyGroupsError

Errors returned by ListUserHierarchyGroups

ListUsersError

Errors returned by ListUsers

StartChatContactError

Errors returned by StartChatContact

StartOutboundVoiceContactError

Errors returned by StartOutboundVoiceContact

StopContactError

Errors returned by StopContact

TagResourceError

Errors returned by TagResource

UntagResourceError

Errors returned by UntagResource

UpdateContactAttributesError

Errors returned by UpdateContactAttributes

UpdateUserHierarchyError

Errors returned by UpdateUserHierarchy

UpdateUserIdentityInfoError

Errors returned by UpdateUserIdentityInfo

UpdateUserPhoneConfigError

Errors returned by UpdateUserPhoneConfig

UpdateUserRoutingProfileError

Errors returned by UpdateUserRoutingProfile

UpdateUserSecurityProfilesError

Errors returned by UpdateUserSecurityProfiles

Traits

Connect

Trait representing the capabilities of the Amazon Connect API. Amazon Connect clients implement this trait.